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I am told that I have insufficient credits, but my profile says I have 500/500 remaining generative credits.

My profile says that I have 500/500 regenerative credits remaining, but then I’m told I have insufficient credits remaining when I try to create an image. [PII removed by mod]

BloodSthene26496510c99hParticipant

je ne peux generer qu une seule video par jours depuis hier sachant que je suis rester 48h sans pouvoir en generer sans raison apparente, j aimerai savoir pourquoi svpOpen for Voting

j ai toujours une 1ere video qui echoue et une 2e qui passe et apres plus rien sachant que vous m avez bloquer pendant 48h sans raison

1

Spirited_youth8f8eParticipant

Cant generate image

I’ve been experiencing this issue for over a day now. Image generation fails every time, both with reference images and without reference images. Even a very simple prompt like “make a flower” fails and shows “Something went wrong. Please try again l

Spirited_youth8f8eParticipant

I cannot generate images

Generous_beauty6afaParticipant

No puedo generar nada en "firefly", todas las generaciones me salen "Ha habido un problema Inténtalo de nuevo más tarde."Open for Voting

No puedo generar nada en "firefly", todas las generaciones me salen "Ha habido un problema Inténtalo de nuevo más tarde."

1

nikkiduck727Participant

Both team users get an access denied message when trying to generate video in Adobe Firefly. We have credits, we have logged out an logged in, we have contact support multiple times, we confirmed we are using the team account. Please help!!

Marvelous_Moon3af0Participant

CREDITS BEING CHARGED AND NOTHING IS BEING GENERATED

CREDITS BEING CHARGED AND NOTHING IS BEING GENRATED. I HAVE BEEN DOING A 20 MINUTE PROJECT FOR 3 HOURS...AND STILL ON SCENE 1!

Friendly_image732fParticipant

Entregó una estupidez.Open for Voting

Creando un video de 3 fotogramas me entregó esto

1

Marvelous_Moon3af0Participant

Spirited_youth8f8eParticipant

Cant generate image

I’ve been experiencing this issue for over a day now. Image generation fails every time, both with reference images and without reference images. Even a very simple prompt like “make a flower” fails and shows “Something went wrong. Please try again l

Ambrosial_Lionheart3804Participant

How to place the AI-model of myself into an UNCHANGED (!) background ?

My beginner prompts are very simple and clear:Set myself into the image ! (which works easily and well with Nano Banana, ChatGPT for example)It’s doesn’t work for me with Adobe FireFly and the Adobe-KI-model of myself.When I try to set myself into a

YaseenParticipant

Regarding GPT 2 Image generation, Quality: High Gives me the same size of the Medium size, But uses the 60 Credits, I lost too many credits

fierce_Marshmallow843bParticipant

Gefactureerd voor een niet bestaand lidmaatschap

Ik heb begin augustus Adobe Firefly Pro uitgeprobeerd.Dezelfde dag geannuleerd maar het programma komt niet voor in mijn Account.Er is op 12 augustus 22,36 euro afgeschreven van mijn rekening.Ik kan niet annuleren via mijn account omdat het daar niet

balanced_questionerb9e4Participant

15-Yo trying to cancle accedental subscription

Im a 15 year old who bought the FREE-TRIAL for fun because i saw you could do fun things with the AI to have fun with friends. After I used it I forgott to cancle the subscription. Since I didnt cancle it the subscription was ongoing until I cancled

knowledgeable_Dreamer68e8Participant

Can't access You can contact your admin to request access.

AI models don't work

AI models for image generation are not working. I keep getting the error message, “Something went wrong. Try again later.” I’ve been trying since yesterday, but the issue still hasn’t been resolved. The only model that seems to be working is the Fire

OhJakieParticipant

Firefly ignoring prompts

Not really a bug, but I dont know what else to put it under. Firefly ignores most of my prompt and gives me simple low quality images that dont even make sense. I describe what I want with great detail and its frustrating that it ignores what I want

jprushParticipant

Frequent error: “Can't access You can contact your admin to request access.”

731

17 hours ago

J

Jubilant_Mischieff205Participant

Mein Passwort und mein Zugang wird nicht akzeptiert

e-auth-failed

Dynamic_happiness8e62Participating Frequently

Something went wrong — Please try again later.

Hi everyone,I’m having an issue with Firefly video generation today. No matter which video model I select, every generation attempt fails with:Something went wrong — Please try again later.I checked the browser DevTools → Network to see what is actua

BloodSthene26496510c99hParticipant

je ne peux generer qu une seule video par jours depuis hier sachant que je suis rester 48h sans pouvoir en generer sans raison apparente, j aimerai savoir pourquoi svpOpen for Voting

j ai toujours une 1ere video qui echoue et une 2e qui passe et apres plus rien sachant que vous m avez bloquer pendant 48h sans raison

1

Generous_beauty6afaParticipant

No puedo generar nada en "firefly", todas las generaciones me salen "Ha habido un problema Inténtalo de nuevo más tarde."Open for Voting

No puedo generar nada en "firefly", todas las generaciones me salen "Ha habido un problema Inténtalo de nuevo más tarde."

1

Friendly_image732fParticipant

Entregó una estupidez.Open for Voting

Creando un video de 3 fotogramas me entregó esto

1

Jubilant_brainc296Participant

اللهم أرحم ميتا مازال في قلبي حياOpen for Voting

صورة

1

Zealous_workerf120Participant

Bonjour, il est fréquent que la génération d'image échoue, pourriez vous vérifier que cela ne me consomme pas de crédit ?? Je crains que ce soit le cas quand ça échou. MerciOpen for Voting

Contact support

1

Alluring_knowledge296bParticipant

Proc nemohu nahrat novou fotku k uprave a pritom mam 4000 kredituOpen for Voting

Nemohu nahrat novou fotku a pritiom mam 4000 kreditu. Proc ?

1

leos57908882Participant

Wat is het probleem met adobe firefly? Ik kan geen foto uploaden en de menu's aan de linkerkant zijn niet actiefOpen for Voting

Er is een probleem met het programma. Ik kan geen foto's uploaden; er komt geen reactie...

1

glamorous_fierceness8a66Participant

De laatste tijd werk firefly niet. Kan geen foto uploadenOpen for Voting

Waarom steeds storingen

3

101

O

10 hours ago

Friendly_inventor6380Participant

problemas para cargar una imagen de mi pcOpen for Voting

problemas para cargar una imagen de mi pc. No me carga las imágenes! no funciona firefly!!!!

1

caring_Dream2720Participant

bonjour , nous ne pouvons plus charger de photo pour en faire des video, ni photos téléchargées , ni photos prises avec mon appareil photo, voici ce qui s affiche , merci il est écrit que l on ne peut pas utiliser les image " content credentiale"Open for Voting

je ne peux plus rien charger,

1

31

O

10 hours ago

Mary26098584e38fParticipant

I am told that I have insufficient credits, but my profile says I have 500/500 remaining generative credits.

My profile says that I have 500/500 regenerative credits remaining, but then I’m told I have insufficient credits remaining when I try to create an image. [PII removed by mod]

Spirited_youth8f8eParticipant

I cannot generate images

nikkiduck727Participant

Both team users get an access denied message when trying to generate video in Adobe Firefly. We have credits, we have logged out an logged in, we have contact support multiple times, we confirmed we are using the team account. Please help!!

Marvelous_Moon3af0Participant

CREDITS BEING CHARGED AND NOTHING IS BEING GENERATED

CREDITS BEING CHARGED AND NOTHING IS BEING GENRATED. I HAVE BEEN DOING A 20 MINUTE PROJECT FOR 3 HOURS...AND STILL ON SCENE 1!

Marvelous_Moon3af0Participant

ABC_OF_MUSICParticipant

Generating images Not generating

HI here, I hope that this message finds you wel. Just tried for couple times and the same message i poping up. Can't loadWe can't display the generated image.You can edit and try again.I hope that you n help me with this issue. P.S. Just on

Carefree_guidec26dParticipant

I was charged 1500 credits for creating a video that is blank and will not open.

I was charged 1500 credits for creating a video that is blank and will not open. Using Model Ray3 HDR

141

8 hours ago

Experience7Participant

P: I keep getting "Something went wrong. Please try again later."

I'm trying to create images with Gemini Nano Banana and often, it doesn't generate the image and displays the following message:"Something went wrong. Please try agin later.".I tried last night and it didn't work, and now, this morning, it doesn't wo

Omer316921405uzyParticipant