Welcome to your Firefly Community

P: I keep getting "Something went wrong. Please try again later."

I'm trying to create images with Gemini Nano Banana and often, it doesn't generate the image and displays the following message:"Something went wrong. Please try agin later.".I tried last night and it didn't work, and now, this morning, it doesn't wo

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2 hours ago

aron_javier_0671Participant

reporto problemas para generar los videos, no los genero y no me devolvio los puntos de ia

al darle a generar el video desde mi trablaro, dijo que no podian generarlo en estte momento por un error. Luego, ademas no generar ningun tipo de video, no me devolvio los puntos ia cuando de normal si lo hace. Ademas luego, le di a generar de nuevo

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4 hours ago

Sunny_Melodyea11Participant

If the tool specifically disregards the prompt for an edit, No credits should be used.Open for Voting

Using credits to try out ideas is ok, but if the tool does not follow instructions, then credits should not be charged.

1

111

Infltr8RParticipant

the prompts are not matching with existing renderings when I select on a previous work for editing in my generation history.

Prompt is not the prompt I used to edit the original work. In this case, I asked FF to remove all color and refine existing linework. This instance shows a completely unrelated prompt for another work and I am unable to recreate the desired end state

122

5 hours ago

resourceful_Galaxyfc6aParticipant

I cant download SVGs anymore. I was on a good roll, now the option is just gone. I trained a custom model, which was working perfectly, now I can only download PNG or open in PS web, not AI.

I trained a custom model, then I could generate new vectors which I could download as an SVG file to edit in Illustrator. All of a sudden a few days ago, I could only download a PNG. I’ve just ramped up my monthly credit subscription to AUD $330 per

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6 hours ago

wise_Rhapsodyc8e0Participant

Adobe Firefly – Image generation fails with “Something went wrong” error

Attached the HAR file containing all network requests captured from the browser during the failed image-generation attempt for further investigation.

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9 hours ago

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visual_perfection963dParticipant

Wieso kann ich im Firefly keine Referenzbilder oder Stile abrufen?

Ich habe aktuell ein Problem mit den KI-Funktionen von Adobe und bin mir nicht sicher, ob dies eventuell mit unserer Lizenz bzw. der Freischaltung zusammenhängt.Wenn ich in Adobe Firefly Bilder generieren möchte, werden mir auf der linken Seite versc

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AEROwaveParticipant

animation not animating

I use Firefly to creating looping scenes, so the first and last image are the same. This isn’t something I used to do, but it seems adding “first frame identical to the last frame” in the prompt is far to complicated for AI to understand. Anyway, Som

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10 hours ago

Soothing_Ray84b8Participant

erroOpen for Voting

você não mudou nada na imagem e mesmo assim cobrou minhas 3 gratis, sou assinante do adobe mais tenho o programa apenas no meu serviço

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30

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Bewitched_Heroa3cfParticipant

Remboursement

Bonjour je voudrais s'il vous plaît procéder à une annulation et un remboursement

171

rhguimasParticipant

Using Firefly AI Assistant Beta for final production and I Indemnification

Hi Community. Regarding Firefly AI Assistant Beta who is using it for final producion assets and also does anyone knows if the IP Indemnification is included as this is a Beta version?We see that Credits are not beeing used when we produce content on

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N8.

Cross-Product Creative Challenge #14: High End Magazine Ad

Alan Gilbertson and I have put together this Cross Product Creative ChallengeWelcome to a new Cross-Product Creative Challenge! Thanks to everyone who participated with such great creations in the movie poster challenge.This time we’re switching from

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1 day ago

james_3046Participant

Generative AI Credits missing in Firefly

I have been using photoshop since windows 98, it used to be the best photo editing software out there, I am extremely disappointed with it now, I pay for the 2TB plan and I am supposed to get generative fill credits, now at one point I had plenty but

1082

1 day ago

t_1176Participant

Generative fill not working???

Whenever I try to use generative fill, I can’t enter any prompts.

131

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Vivacious_Gemstoned513Participant

i cant upload a video for editing!

I spent all day yesterday getting a ‘something went wrong’ message when trying to edit an existing video, and today, I cannot even click the Upload button. I will discontinue using this program if it continues to be so insanely problematic and incomp

122

RS4062Participant

I have an Adobe subscription, and I generated an AI image using Adobe Firefly. Two teens walking toward a home, backs to camera, no visible faces. May I use it in a client's advertising?

373

graphics_4075Inspiring

Random Firefly Board shared with me

Hello, Only asking this for possible security reasons due to my position. I have never used Firefly Boards but noticed back in May that one had been shared with me. It also has a comment from July. Is this a default example board or something? How di

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Giddy_Beekeeper9609Participating Frequently

A mensagem de "Ocorreu um erro, tente novamente mais tarde" só está aparecendo em modelos parceiros

Toda vez que vou criar uma imagem em um modelo parceiro (grátis) aparece essa mensagem, isso está acontecendo desde ontem em tudo (Navegador e Aplicativo) Eu não sei se é bug, mas está me impedindo de trabalhar

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sarbjeet_khosaParticipant

Watermark on Premium Images & AI Credits Showing 0/250

Hello Team, Watermark on premium images – Even though it shows “You have full permission”, every premium image I use for social media creatives still carries a watermark. AI credits not reflecting correctly – My account shows 0/250 left even though

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youthful_Flamingoe27bParticipant

I could not generate with other features like Gemini,it keeps telling me something went wrong

Only firefly is working

161

3 days ago

Sunny_Melodyea11Participant

If the tool specifically disregards the prompt for an edit, No credits should be used.Open for Voting

Using credits to try out ideas is ok, but if the tool does not follow instructions, then credits should not be charged.

1

111

5 hours ago

Soothing_Ray84b8Participant

erroOpen for Voting

você não mudou nada na imagem e mesmo assim cobrou minhas 3 gratis, sou assinante do adobe mais tenho o programa apenas no meu serviço

1

30

Papa ZParticipant

Generative Credits used based on downloadOpen for Voting

Rather than using generative credits every time you click the mouse!How about only using generative credits when you click on keep!I mean TBH credits are really not a good thing at all!... Look I know that a lot of work has gone into this and yes you

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sergio_miralles7967Participant

Errores de locución al generar videos. Palabras mal pronunciadas y añadido de contenido que no estaba en el prompt.Open for Voting

Errores en la locución palabras mal pronunciadas, añadido de textos que no estabann en el prompt

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30

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Enes271881925ukgParticipant

so many errors.Open for Voting

Subject: Serious Issues With Image-to-Video Generation in Firefly – Reference/First & Last Frame ErrorsHello Adobe Firefly Team,I would like to report a frustrating and recurring issue I have been experiencing with Firefly's AI video generation t

0

131

13 hours ago

serenaytParticipant

The Adobe Firefly app I bought to create videos using AI has been giving errors and not generating videos for the past 3 days. What could be the reason for this problem?Open for Voting

The Adobe Firefly app I bought to create videos using AI has been giving errors for 3 days and isn't generating videos. What could be the reason for this problem? I've tried it on many different browsers and the result is the same.

1

260

lo.Participant

Estou testando uma versao, porem toda vez que tento gerar uma imagem, ocorre um erro e a imagem nao é criada. Aconteceu por dias na versao gratuita e tem acontecido no trial.Open for Voting

Tento criar uma imagem a partir de outras imagens de referencia e nao consigo. Aparece uma mensagem de erro e pede para tentar mais tarde. Isso acontecia na versao gratuita e hoje, ao começar um trial continuou com o erro.

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L

16 hours ago

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Beauteous_Wildflower26f9Participant

Image generation failed; an error occurred.Open for Voting

2

50

B

20 hours ago

Jovial_Jubilee107aParticipant

I'm paying for "Go" and I should get all my points back September 6, but I can't upload any pictures, not here and not on photoshop. Where is my points?!?Open for Voting

I’m paying for getting points and your system doesn’t work. I have been awaioting more than two weeksw to get renewed and nothing works

1

92

21 hours ago

jupiterdisposableParticipant

Poder hacer varias generaciones a la vez, no tener que esperar a que termine una para poder enviar la otra a generar, pierdo mucho tiempo esperando.Open for Voting

Poder hacer varias generaciones a la vez, no tener que esperar a que termine una para poder enviar la otra a generar, pierdo mucho tiempo esperando.

1

111

1 day ago

Experience7Participant

P: I keep getting "Something went wrong. Please try again later."

I'm trying to create images with Gemini Nano Banana and often, it doesn't generate the image and displays the following message:"Something went wrong. Please try agin later.".I tried last night and it didn't work, and now, this morning, it doesn't wo

3988148

2 hours ago

aron_javier_0671Participant

reporto problemas para generar los videos, no los genero y no me devolvio los puntos de ia

al darle a generar el video desde mi trablaro, dijo que no podian generarlo en estte momento por un error. Luego, ademas no generar ningun tipo de video, no me devolvio los puntos ia cuando de normal si lo hace. Ademas luego, le di a generar de nuevo

20

Infltr8RParticipant

the prompts are not matching with existing renderings when I select on a previous work for editing in my generation history.

Prompt is not the prompt I used to edit the original work. In this case, I asked FF to remove all color and refine existing linework. This instance shows a completely unrelated prompt for another work and I am unable to recreate the desired end state

122

5 hours ago

resourceful_Galaxyfc6aParticipant

I cant download SVGs anymore. I was on a good roll, now the option is just gone. I trained a custom model, which was working perfectly, now I can only download PNG or open in PS web, not AI.

I trained a custom model, then I could generate new vectors which I could download as an SVG file to edit in Illustrator. All of a sudden a few days ago, I could only download a PNG. I’ve just ramped up my monthly credit subscription to AUD $330 per

71

6 hours ago

wise_Rhapsodyc8e0Participant

Adobe Firefly – Image generation fails with “Something went wrong” error

Attached the HAR file containing all network requests captured from the browser during the failed image-generation attempt for further investigation.

30

9 hours ago

V

visual_perfection963dParticipant

Wieso kann ich im Firefly keine Referenzbilder oder Stile abrufen?

Ich habe aktuell ein Problem mit den KI-Funktionen von Adobe und bin mir nicht sicher, ob dies eventuell mit unserer Lizenz bzw. der Freischaltung zusammenhängt.Wenn ich in Adobe Firefly Bilder generieren möchte, werden mir auf der linken Seite versc

30

AEROwaveParticipant

animation not animating

I use Firefly to creating looping scenes, so the first and last image are the same. This isn’t something I used to do, but it seems adding “first frame identical to the last frame” in the prompt is far to complicated for AI to understand. Anyway, Som

40

10 hours ago

Spirited_wanderlustc490Participant

ai로 영상 제작하다가 오류가 나서 영상 자체가 만들어지지 않았는데, 크레딧을 돌려주지 않음.

75크레딧을 사용해서 3초짜리 영상을 생성하도록 맡기고 기다렸는데, 오류가 발생했다면서 영상이 완성되지 않았어. 그런데 아무리 새로 고치고 로딩을 해도 크레딧이 복구되지 않아. 만들어진 영상이 없으면 당연히 크레딧이 복구되어야 하는 거 아냐?

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wise_GlazecceeParticipant

jelek credit masih banayak tapi ga bisa di pake

credit masih banyak tapi malah bermaslah terus dan gagal terus.

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alexdoingyoutubeParticipant

Prompt to Brand #1 - Build a Brand That Shouldn't Exist

Generation dont work

Everytime i try to generate video from first frame, it says that it cannot load or there was an error, try again. I have enough credits, this is basic feature, it is what I pay for and I tried even switching browser to Firefox, there I am not even ab

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14 hours ago

Kartika RawatCommunity Manager

Welcome to Prompt to Brand, a new four-part series. One idea, four Creative Cloud apps, one brand, built end to end over the next few weeks:Part 1 (this week): Adobe Express - give it a name and a face. Part 2: Photoshop - put it in a real photo. Par

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Firefly Generation Failed? Here's What Happens to Your Credits

Kartika RawatCommunity Manager

Seeing "Something went wrong" or "Can't load" when a Firefly generation fails? You're probably wondering: did I just lose credits for that? Short answer: no — here's what actually happens to your credits when a generation fails, and what to do if the

620

8 days ago

Kartika RawatCommunity Manager

New generation and editing experience

Discover the new generation and editing experience in Adobe Firefly (Private Beta), where image and video creation, editing, and asset organization come together in one seamless creative workspace. Creative work rarely happens in a straight line. Yo

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13 days ago

N8.

Announcements

Cross-Product Creative Challenge #15: Product Catalog with a Twist

Welcome to a new Cross-Product Creative Challenge! Thanks to everyone who participated in the luxury magazine challenge. This time, Alan and I are making a catalog with a twist: Design a catalog ad for wealthy, non-alien animals—any creature will do,

3578

15 days ago

Tarun SainiCommunity Manager

Seedance 2.0 Video Generation Failures Under Investigation

Hello everyone,We've received reports from multiple users experiencing issues with Seedance 2.0, where video generations fail immediately and display the error:"Something went wrong. Please try again later."Users have reported that the issue occurs a

970

18 days ago

Rose DVCommunity Manager

Now Live in Adobe Firefly: Generate Speech & Generate MusicNews

Our team is so excited to share that Generate Speech and Generate Music are now LIVE in Adobe Firefly! These two new audio features bring something the community has been asking about for a long time: a way to create original, royalty-free music and

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18 days ago

Mohit GoyalCommunity Manager

Now in Your Creative Cloud Membership – Hootsuite and Free Stock Templates!

As a Creative Cloud member, you have access to a host of membership benefits to keep you ahead of the curve and support your creative work. This month, we've added a powerful new partner perk and a curated collection of free design templates to help

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23 days ago

Kartika RawatCommunity Manager

Try out the new Markup feature in your creations!

Ready to try something new with Firefly? Let’s put your creativity to the test!Try the new Markup feature in Firefly Image Generation and show us how you bring your ideas to life! The Challenge: Use Markup to guide Firefly in transforming an image h

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