Adobe Firefly | Community

P: I keep getting "Something went wrong. Please try again later."

I'm trying to create images with Gemini Nano Banana and often, it doesn't generate the image and displays the following message:"Something went wrong. Please try agin later.".I tried last night and it didn't work, and now, this morning, it doesn't wo

4913177

51 minutes ago

garik009Participant

Partner models in Adobe Firefly are not working. The standard Firefly model works normally, but partner models return "An error occurred. Please try again later." This has been happening for 3–4 days.

Partner models in Adobe Firefly are not working for me. The standard Firefly model works normally without any issues, but every time I select any partner model, the generation fails with the message:"An error occurred. Please try again later."This pr

3175

C

54 minutes ago

Sweet-Az-Rv'nParticipant

I just brought 2000 credits and as it is a subscription I CXLed one of the other subscriptions and after the subscription was CXLed I lost all my 2000 credit which I paid for today

I ran out of credit so I brought the 2000 package which is on a subscription. the credits came in to the k plus the new 2k one) account so I decided to CXL one of the other subscriptions (I had a 2K payment due 7th Oct) and once I cxled it all my 20

10

reliable_Solacea98cParticipant

i am on my trial period and its the second day but somehow i am not able to generate content as the app is asking me to upgrade for access. but i already have access from the trial period and i still have tons of credit left.

i dont know what is wrong. i have credits, nothing is expire but still its asking me to upgrade

10

Paul34293599euuqParticipating Frequently

censorship

I tried using Firefly system to animate a simple image (attached). The description I fed into the system is below, word for word. I was issued a warning and told that it could not complete the task because “a word” violated their supposed terms of ag

516

4 hours ago

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gtsau_9408Participant

Nano Banana models suddenly stopped working in Adobe Firefly

I am experiencing a persistent issue with all Google Gemini Nano Banana models in Adobe Firefly. Whenever I try to generate or edit an image, I receive the error message: "Something went wrong. Please try again later."The issue occurs whether I use r

573

S

6 hours ago

artistic_work8a38Participant

error generating images

Hello, Every time I try to generate any image using the text-to-image feature, the application immediately fails and displays a 'Something went wrong. Please try again later.' error message. This happens consistently regardless of the prompt or setti

30

Prashant RawalParticipating Frequently

Getting error while generating image " try again later" something went wrong "

Hey kindly resolve this issue immediately

1776

Beauteous_Roseb560Participant

We have encountered an issue and cannot complete your request at this time. Please try again.

50

fantastic_Melodyb75cParticipant

omniflaash エラー

下記、２点不具合発生。至急対応ください。・Omniflash エラー（エラー画面は添付画像の通り）・300クレジット返還されない

81

8 hours ago

Paul34293599euuqParticipating Frequently

censorship

I tried using Firefly system to animate a simple image (attached). The description I fed into the system is below, word for word. I was issued a warning and told that it could not complete the task because “a word” violated their supposed terms of ag

516

4 hours ago

G

gtsau_9408Participant

Nano Banana models suddenly stopped working in Adobe Firefly

I am experiencing a persistent issue with all Google Gemini Nano Banana models in Adobe Firefly. Whenever I try to generate or edit an image, I receive the error message: "Something went wrong. Please try again later."The issue occurs whether I use r

573

S

6 hours ago

T

TahiaDesignKnown Participant

Firefly Videos are far from being a solution

he gastado muchísimos créditos para que Firefly genere Videos que NO SIRVEN PARA NADA. Aunque pongo en todos los prompts que NO AGREGUE NI MODIFIQUE NI CAMBIE EN NINGÚN ASPECTO, Y mantenga todas las características de los objetos (un interior de una

80

TWahlParticipant

I submitted an image to generate a video from. The image contains text. The first thing Firefly does is add extra letters at the end of the existing text in the image, making it useless. I just burned 1200 credits on this and have nothing useful.

First I tried just using a text prompt. It changed the last 2 letters. Then I used an image in PNG format with the text, and nothing referring to any text in the prompt. Firefly added “hb” at the end of the text. I can’t use it.

243

T

10 hours ago

W

Whimsical_yogia1e2Participant

Give us back the Gemini Nano banana 2.5 pleease

I mostly used Gemini 2.5 and i’m so sad I chose the annual plan if i can’t access it anymore

111

13 hours ago

Taner+başParticipant

masaüstü ps de firefly banana ile görsel üretmiyor.

selam. Ps Masaüstü programı gemini banana ile üretim yapmıyor. ''bir sorun oluştu'' uyarısı alıyorum. Ekran kartı kontrolünü ve güncellemesini yaptım. yalnızca muz serisi ile sorun yaşıyorum. örneğin gpt image 2 ile görsel olarak üretir. web sürümünd

141

15 hours ago

Festive_Spirita082Participant

Even though I have credits, I haven't been able to use Firefly for two days. I cannot generate content on the Firefly web interface.

90

15 hours ago

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hopeful_customersd9cdParticipant

It keeps throwing errors in both the image generator and the video generator.

It keeps throwing errors in both the image generator and the video generator; I'm using the trial version, but if this issue persists, I'm about to decide against buying it.

292

H

19 hours ago

D

defaultuctu949g1je1Participating Frequently

Cada vez que intento crear una imagenme dice lo mismo "Ha habido un problema Inténtalo de nuevo más tarde." aunque el prompt sea simplemente" Crea una flor. Me están cobrando por algo que no puedo usar.

Cada vez que intento crear una imagen me aparece este mensaje "Ha habido un problema Inténtalo de nuevo más tarde." aunque el prompt sea simplemente “Crea una flor”. Hace como una semana que ha empezado a ocurrir esto. He probado todos los modelos y

865

19 hours ago

boblamb0924Participant

generate image doesn't load

https://firefly.adobe.com/generate/image Doesn’t load. This has been going on for five days. They refuse to comment or respond to my messages.

193

20 hours ago

J

Jack23173077emwxParticipant

Go back to the remove background/adobe express. Firefly sucksOpen for Voting

I am actively seeking out other products because you ruined Adobe Express background remover. Firefly is not good

1

30

J

9 hours ago

N

Neon-FactoryParticipant

Quick button to see all the produced workNeeds More Info

It would be nice to have a clear visible button to see all the images we have produced

1

173

Ability to buy credits without a subscriptionOpen for Voting

Es wäre schön, wenn man bevor man ein Abo für Credits abschliessen muss, einfach erstmal ein keineres Creditpaket direkt kaufen könnte. Ich würde gerne einige Funktionen die ich nicht so oft benötige ausprobieren, ohne gleich ein Abo für Cedits absch

1

1002

13 hours ago

C

calm_beautyaf77Participant

Firefly automatically downloads generated videos before Play/Download, causing excessive bandwidth usageOpen for Voting

Firefly automatically downloads generated video media before I press Play or Download.In a controlled test with a single Kling 2.5 Turbo, 5-second video generation, I cleared Chrome DevTools Network before starting the generation and did not press Do

2

382

15 hours ago

M

Majestic_discoverer6c66Participant

In video production models, only the frames tab works, and when you upload images to the media tab, it does not produce videosOpen for Voting

Video üretim modellerinde sadece kareler sekmesi çalışıyor, medya sekmesine görüntü yüklediğiniz de video uretmiyorAyrıca video üretim modellerimize çoklu referans eklememize izin verin. İstediğimiz videoları uretemiyoruz ve Adobe video üretiminde ya

1

80

M

17 hours ago

V

Vivacious_practicea281Participant

a slider bar for moving up and down in the assets createdOpen for Voting

vertical slider bar. If there is one, i don’t see it but moving back to an image when there’s been a significant build session is painful. This is just UI 101 stuff.

1

40

V

18 hours ago

D

detailed_Ray5C22Participant

Não estou conseguindo gerar vídeo no geranative vídeo IA... está assim a mais de 1 mês e até agora vocês ainda não resolveram, uma verdade vergonhaOpen for Voting

A geracao de vídeo por IA está apresentando erro a vários dias, independente de qual geracao de vídeo que for selecionado, no início cheguei a imaginar que o erro fosse aqui, mas não. O erro persiste a várias semanas e até agora a ADOBE não fez nada

3

342

22 hours ago

Fearless_loyaltyd472Participant

Add Turkish support in voice-overOpen for Voting

Metin seslendirmede Türkçe desteği bulamadım

1

100

1 day ago

M

Montana30146197yjmdParticipant

P:I lose too many credits doing trial and error. The monthly cost should be based on downloadsOpen for Voting

I lose too many credits doing trial and error. The monthly cost should be based on downloads

196

584259

1 day ago

agile_Heroab21Participating Frequently

Better Generations WindowOpen for Voting

Subject: Generation History is a mess. Fix it.I use Firefly for TV/film production. Generation history is where all my work lives, and it's nearly impossible to organize.Favorites is one bucket. One heart for everything. That isn't organization. Proj

2

171

1 day ago

Experience7Participant

P: I keep getting "Something went wrong. Please try again later."

I'm trying to create images with Gemini Nano Banana and often, it doesn't generate the image and displays the following message:"Something went wrong. Please try agin later.".I tried last night and it didn't work, and now, this morning, it doesn't wo

4913177

51 minutes ago

garik009Participant

Partner models in Adobe Firefly are not working. The standard Firefly model works normally, but partner models return "An error occurred. Please try again later." This has been happening for 3–4 days.

Partner models in Adobe Firefly are not working for me. The standard Firefly model works normally without any issues, but every time I select any partner model, the generation fails with the message:"An error occurred. Please try again later."This pr

3175

C

54 minutes ago

Sweet-Az-Rv'nParticipant

I just brought 2000 credits and as it is a subscription I CXLed one of the other subscriptions and after the subscription was CXLed I lost all my 2000 credit which I paid for today

I ran out of credit so I brought the 2000 package which is on a subscription. the credits came in to the k plus the new 2k one) account so I decided to CXL one of the other subscriptions (I had a 2K payment due 7th Oct) and once I cxled it all my 20

10

reliable_Solacea98cParticipant

i am on my trial period and its the second day but somehow i am not able to generate content as the app is asking me to upgrade for access. but i already have access from the trial period and i still have tons of credit left.

i dont know what is wrong. i have credits, nothing is expire but still its asking me to upgrade

10

artistic_work8a38Participant

error generating images

Hello, Every time I try to generate any image using the text-to-image feature, the application immediately fails and displays a 'Something went wrong. Please try again later.' error message. This happens consistently regardless of the prompt or setti

30

Prashant RawalParticipating Frequently

Getting error while generating image " try again later" something went wrong "

Hey kindly resolve this issue immediately

1776

Beauteous_Roseb560Participant

We have encountered an issue and cannot complete your request at this time. Please try again.

50

fantastic_Melodyb75cParticipant

The generated image is being automatically cropped. The original image shows the full scene, but after generation the output is cropped and does not retain the original framing/aspect ratio. Please fix this issue

omniflaash エラー

下記、２点不具合発生。至急対応ください。・Omniflash エラー（エラー画面は添付画像の通り）・300クレジット返還されない

81

Before pic After generate picIssue: Before generation, the full image and complete scene are visible. However, after generation, the output image is automatically cropped and the framing/aspect ratio changes. Parts of the original image are missing.

202

11 hours ago

Astonishing_Rayb9ccParticipant

Your AI does not work properly. I uploaded my image so that I could edit it and see how it'd look like when coloured but that AI was generating random pictures that were not even related to my image

I uploaded a picture of my sketch of a sword and wanted it coloured. When I asked the AI to do so it first generated an image of a tree then another time when I corrected it, it generated another image but wrong too. After that it just handed me an i

284

12 hours ago

Kartika RawatCommunity Manager

Firefly Creative Challenge: Slaying the Retro 80's look

You've probably seen it all over your feed this week: portraits that look like they were pulled from a shoebox in 1987, warm studio light, big hair, soft focus, film grain, and unmistakably still the person in the original photo. It's a genuinely fun

59127

4 days ago

Kartika RawatCommunity Manager

What’s new in Adobe Firefly - September 2026

You asked, and we delivered! Several highly requested enhancements are now available. Remove background from videosReach for the Remove Background feature and let Firefly do the work for you: it automatically detects the subjects in your clip and st

3950

9 days ago

Kartika RawatCommunity Manager

Prompt to Brand #1 - Build a Brand That Shouldn't Exist

Welcome to Prompt to Brand, a new four-part series. One idea, four Creative Cloud apps, one brand, built end to end over the next few weeks:Part 1 (this week): Adobe Express - give it a name and a face. Part 2: Photoshop - put it in a real photo. Par

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Now Live in Adobe Firefly: Generate Speech & Generate MusicNews

9 days ago

Rose DVCommunity Manager

Our team is so excited to share that Generate Speech and Generate Music are now LIVE in Adobe Firefly! These two new audio features bring something the community has been asking about for a long time: a way to create original, royalty-free music and

2681

19 days ago

Kartika RawatCommunity Manager

Firefly Generation Failed? Here's What Happens to Your Credits

Seeing "Something went wrong" or "Can't load" when a Firefly generation fails? You're probably wondering: did I just lose credits for that? Short answer: no — here's what actually happens to your credits when a generation fails, and what to do if the

1250

28 days ago

Kartika RawatCommunity Manager

New generation and editing experience

Discover the new generation and editing experience in Adobe Firefly (Private Beta), where image and video creation, editing, and asset organization come together in one seamless creative workspace. Creative work rarely happens in a straight line. Yo

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Cross-Product Creative Challenge #15: Product Catalog with a Twist

N8.

Announcements

Welcome to a new Cross-Product Creative Challenge! Thanks to everyone who participated in the luxury magazine challenge. This time, Alan and I are making a catalog with a twist: Design a catalog ad for wealthy, non-alien animals—any creature will do,

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Seedance 2.0 Video Generation Failures Under Investigation

Tarun SainiCommunity Manager

Hello everyone,We've received reports from multiple users experiencing issues with Seedance 2.0, where video generations fail immediately and display the error:"Something went wrong. Please try again later."Users have reported that the issue occurs a

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Where to Post Your Problem, Question, or Idea: A Quick GuideF.A.Q.

caroline_editsCommunity Manager

Announcements

Not sure which section your post belongs in? Use this guide before you hit submit — it helps your post reach the right audience and get a faster response.Quick SummaryIf you're describing something the app can't do, that's a Feature Request. If you'r

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