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Talivan005
Talivan005
Participant
March 11, 2026

No me deja generar vídeos la app me marca error que intente más tarde

  • March 11, 2026
  • 1 reply
  • 13 views

Ingreso en generar vídeos indico que es lo que requiero y la app solo me indica que hubo un error que intente más tarde 

    1 reply

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity Manager
    Community Manager
    March 12, 2026

    Hi Talivan005,
    Thanks for bringing this to our attention.

    Could you let us know whether you’re using an Android or iOS device? We’d also like to confirm if the error occurs only with a specific model or if it’s more general.

    A screenshot of the error would be greatly appreciated, as it will help us better understand the issue.


    Looking forward to your reply

    Hajar

    Talivan005
    Talivan005Author
    Participant
    March 12, 2026

    Lo estoy haciendo en Android y Windows y me marca el mismo resultado 

    O
    Community Expert
    Oh.N8Community Expert
    March 12, 2026

    Hey ​@Talivan005 

    Could you  provide a your prompt and the image that you are using if you are using an image?


     

    Common problems

    • Trademarked / Copyright
    • Political figures / Celebrities 
    • if it has children or child like images (an absolute no/ firefly will not generate anything that even resembles a child/ even childlike)

    or

    • - the prompt has words associated with children example: boy, girl, kid, kids, child, children and so on...
      Many Generation Models will not generate anything to do with children.
    • Nudity

    Cheers

    Nate

     

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