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Talivan005
Participant
Mar 11, 2026 10:27 PM UTC
Open for Voting

No me deja generar vídeos la app me marca error que intente más tarde

Ingreso en generar vídeos indico que es lo que requiero y la app solo me indica que hubo un error que intente más tarde 

    12 replies

    Participant
    Nov 2, 2026 11:31 AM UTC

    Me pasa exactamente lo mismo, porfavor solucionen eso ya

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    N8.
    Community Expert
    Nov 4, 2026 10:27 AM UTC

    Hey ​@Jovial_Sunbeam123f 
    Could you kindly share your prompt and reference image? This will help us help you.

    Nate

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    Participating Frequently
    Oct 13, 2026 5:33 PM UTC

    Me pasa con todos los modelos, con todos los navegadores, con un prmpt simple como “Un paisaje gris que se despeja permitiendo ver la luz del sol”
    con cualquier modelo.

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    Gabriel Grundler Y.
    Community Manager
    Gabriel Grundler
    Oct 16, 2026 6:22 PM UTC

    ​@master_Wish3289 

     

    Can you share a quick video showing your workflow? 

     

    Awaiting on your reply.

    Gabriel

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    Participating Frequently
    Oct 9, 2026 7:48 PM UTC

    Limpié el caché del navegador y sigo con el problema

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    Participating Frequently
    Oct 9, 2026 7:48 PM UTC

    Probé con prompts fácles como  “Quiero que la persona miré una flor, se aproxime y la huela. 
    En principio el paisaje es un paisaje natural abierto y está gris, pero luego se torna luminoso”
    y me sigue dando o mismo

     

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    N8.
    Community Expert
    Oct 11, 2026 2:52 PM UTC

    ​@master_Wish3289 
    Make sure to delete the files that are not working to prevent having a bad seed.

    How to Delete multiple Files

    Delete multiple files

     

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    Participating Frequently
    Oct 13, 2026 5:37 PM UTC

    Tengo solo un video y está OK

     

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    Hajar Toutsi
    Adobe Employee
    Adobe Employee
    Mar 12, 2026 1:43 PM UTC

    Hi Talivan005,
    Thanks for bringing this to our attention.

    Could you let us know whether you’re using an Android or iOS device? We’d also like to confirm if the error occurs only with a specific model or if it’s more general.

    A screenshot of the error would be greatly appreciated, as it will help us better understand the issue.


    Looking forward to your reply

    Hajar

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    Talivan005
    Participant
    Mar 12, 2026 6:26 PM UTC

    Lo estoy haciendo en Android y Windows y me marca el mismo resultado 

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    N8.
    Community Expert
    Mar 12, 2026 7:25 PM UTC

    Hey ​@Talivan005 

    Could you  provide a your prompt and the image that you are using if you are using an image?


     

    Common problems

    • Trademarked / Copyright
    • Political figures / Celebrities 
    • if it has children or child like images (an absolute no/ firefly will not generate anything that even resembles a child/ even childlike)

    or

    • - the prompt has words associated with children example: boy, girl, kid, kids, child, children and so on...
      Many Generation Models will not generate anything to do with children.
    • Nudity

    Cheers

    Nate

     

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