Questions

 this are my reference images for elements setup called Maggie.Asked for generation using IM5 → @Maggie on bullet train -- this is what i got -- a Japanese looking person -- completely ignored reference image -- does not look like bullet train?  Gemini 3.1 - @maggie on bullet train  got cultural reference (see Nagoya city name in electronic display) rightlooks like bullet train interiorlooks absolutely like Maggie our reference character  

Hey team,I know AI Assistant is in Beta, but I can’t see anywhere where the credits are being used or how many are being used and I’m doing a video on how to use the AI Assitant and I just receievd this notice: “​​​​​​​The daily complimentary credits for the AI Assistant beta have run out — video generation is paused until they reset at midnight GMT. Your regular Creative Cloud plan credits are unaffected.”no option to extend, buy more etc. It’s a ​​​​​bit frustrating when filming for a campaign. 

I have tried 3 different AI models and it appears that the AI is having trouble with generating the videos. I just want the credits back so I can find a proper use for them. Cannot access them from generation history. Screen left on “generating video” Help! 

I’m creating a brand kit using Firefly AI Assistant and when the brand kit is added to Adobe Express, there are some “unsupported” files added. These look like they are the brand guidelines, but no celar way to be able to read them or link back to where they are stored. I’ve included a screenshot of this for referance.  

Estou tentando criar uma imagem, mas mostra o fundo todo preto, a imagem não carrega. Foi verificado internet ( Está tudo certo)Já sai da conta e entrei novamente e o problema continua. 

As soon as i want to upscale to 4K, then nothing works anymore,  i cannot push the generate button, it does not work! VERY Frustrating as it put my work behind, i want to cancel my subscription as it does not work and would rather get another program without issues! 

History of generations is disappear!!!

I can't create content like I did yesterday when I bought credits. Did my money go to waste? What is this mess? I haven't been able to create a video for a day now. I'm a victim of this; please compensate me for my loss and provide me with GPT Image2 for free.I’ve had an Adobe membership for three months, and I also purchased a Kredii subscription. I’m a student and I work part-time, but I’m finding that I can’t use the service I purchased. For the past two days, I’ve been frequently getting the error message: “Unable to load this request. We cannot process this. Please correct the issue and try again.” My work has been disrupted. I’d like you to resolve this issue for me.Thank you.

Hey, Seedance 2.0 model is still not available in my Adobe Firefly Premium Plan account. Can anyone please assist?

See above.I have only a few credits each month.Is that normal?My friend has this problem not an can use firefly constantly.Kind regards

every time I try to generate something it says “can’t load”What’s the use of these credits if the [profanity redacted] thing doesn’t work anyway?

I have already explained the problem. The video made from a photo did not use the faces of the people in the phot making the output unusable 

I'm using photoshop for windows 11, version 25.3.1 I experimented with Adobe Firefly inside a file I am working on, but it was garbage and so I ended up deleting the entirety of the output. My file is still displaying content credentials saying "At least one of the pieces was generated with AI". That's frustrating because no remaining layer was generated by AI and none of the remaining layers have any dependencies or relationship with the deleted AI layer.  How do I remove that content credential? Also, what is the ridiculous mouse cursor we're forced to use on this site? Obnoxious. 

it takes a lot of time to generate a video 

No se puede descargar el video de Gemini Omni, no hay opciones, sólo se descarga el PNG

Title: Firefly Boards rejects valid, Illustrator-exported SVG files despite listing SVG as a supported upload formatProduct / Area: Adobe Firefly — Firefly Boards — asset uploadEnvironmentBrowser: Chrome 148.0.7778.216 (Official Build) (arm64) OS: macOS Sequoia 15.7.4 (24G517) Date/time of occurrence: July 7, 2026, ~30 minutes before filingSummaryFirefly Boards' upload interface explicitly lists SVG as a supported file format, but it rejects valid SVG files on upload. The files were authored in Adobe Illustrator, exported through Illustrator's native SVG export, and are standards-compliant (valid XML, presentation-attribute styling, text converted to outlines, no CSS/gradients/filters/masks). The files still fail to upload.Supported-formats claim (from the Firefly Boards UI):The interface states that Firefly Boards supports: GIF, GLB, JPEG, JPG, MOV, MP4, PNG, QUICKTIME, SVG, WEBP. SVG is listed.Expected behaviorA valid SVG should upload and render on the board, since SVG is a listed s

Eventhough I have enough credits on my PRO PLUS plan, Seedance 2.0 does not generate video, having below response:tried in different times, morning, noon, night- always same.Can you please suggest something? Let me know if this is a recent and common issue. 

Quiero editar los textos de una imagen, y no se carga el nuevo contenido.Adjunto captura de pantalla con el error que me indica 

No working at all.  Clearly decriptive edit prompts are completely ignored and random edits not even related are applied.   Repeated generated images that are identical regardless of edit prompt.  Completely useless for image generation unless the first image is perfect.   Any subsequent edits that are trivial adjustments are ignored and replaced by random changes not even mentioned...over an over again.