Questions

Desde ontém 05 maio 2026, o firefly não gera vídeos. diz tente mais tarde, ou simplesmente diz que o prompt não pode ser gerado. Já troquei mais de 30 vezes o prompt e não gera o vídeo. tenho ainda muitos creditos, então o problema não é falta de crédito. 

Basic prompt, trying to get my cellphone picture cropped and framed the way a photographer would do for a portrait.  

Simple prompts for adjusting text, creating an animation, or requesting a specific aspect ratio were not followed by Firefly 5. Additionally, the results were horrendous and unusable. Complete waste of money and time.

just very poor results, blurry, ugly, bad quality and strange looking. Annoyingly, I have eaten up a few thousand of my credits today just trying to get a good result. Terribly slow, glitchy, fails, errors etc. 

I can’t create a new Board, remix an existent one. Whether I click on ‘create new board’ or 'remix’ the page starts loading a few second then I get taken back to homepage. 

J'ai voulu générer deux vidéos, ça n'a pas abouti. Au final j'ai perdu 480 crédit en deux minutes. ! Vraiment pas content de vos services, ni de Firefly ! C'est de l'arnaque !

Gerei um video no firefly e veio errado. especifiquei que a logomarca na camiseta preta do homem teria que ser como descrito no prompt e anexado nas referencias, mesmo assim veio errado e consumiu 400 creditos. segue anexo print da tela do video por favor aguardo retorno.

I ask FIREFLY:“make the image to look better, with more vibrant colors, less pixelated, more gloss!”but it constantly give me this error message: “Prompt declined: One or more words may not meet User Guidelines. Try changing your prompt.”Even if I change some words or refresh my page or change browser from Safari to Chrome the problem persist Thanks Tristan[PII removed by moderator] 

Hello, my prompt, referring to previously generated vid, was: Keep the scene as is but please use the following phrase to be said by Johan Gutenberg - with strong German accent: "Grüß Gott.  I revolutionized printing once—now, high-viscosity inkjet is the next revolution. Discover how." Two times it generated identical video and took credits.

When I try to generate content (any content) with Firefly, it says "Something went wrong, please try again later". I have over 7000 credits left and issue has been occurring several days.

Plus les fonctionnalité apparaissent plus il y a des bug. Je n’en ai jamais eu autant depuis la mise en place de firefly. Au début tout fonctionnai très bien pourtant. La manipulation est celle -ci dans la fonctionnalité du texte à l'image les images chargées n'apparaissent pas et les boutons dans les effets quand ils sont sélectionnés ne le sont pas et n'apparaissent pas dans les caractéristiques de prompt. Du coup on  ne voit pas ce que l’on fait et la génération n’est pas celle souhaitée

So as normal, I put my prompt and images into the generator, pick the settings sizes ect. and press enter. It seems like it’s loading as normal. And it starts to pop up with the image, and without moving my mouse or touching any buttons, it seems to be straight up deleting them, and I’m unsure why. It’s only been happening for me today, but it’s happened a few times, and when I’m making 4k images on Nano banana, it takes 60 credits and doesn’t give them back when it does this. It shows up for a very split second and then it’s gone. 

Many times I want to re-use a previously generated image but I find no way to find it

bonjour,je viens de relancer ma session de firefly et je m’aperçois que les vidéos générées hier ou avant-hier ne sont plus sur l’interface

Bonjour,Tout d’abord je veux dire que j’ai eu de l’aide su support qui a considérer ma demande, sauf qu’au problème que je vais évoquer il a couper lui-même la connexion comme il avait la main sur mon ordinateur… Il a perdu son sang froid !Donc dans la Génération de Vidéos Firefly, par exemple je sélectionne Kling Omni et je crée une première vidéo. Elle me satisfait et je clique sur “2ème plan”, le bouton “Générer” est gris et non bleu. Je saisis mon second prompt et là impossible de générer la deuxième vidéo. Au niveau du bouton “générer” il me dit “un de vos prompts est trop long”. Ca ne m’aide pas vraiment… Le Support Technique l’a vu et il me dit que je dois utiliser un autre moteur. Bien entendu ça ne sert à rien.Adobe, pouvez-vous réparer cela s’il vous plaît ?Merci !  

I’m generating a video using Kling 3.0, but after clicking the Generate button, it has been stuck for the last 20 minutes and still hasn’t produced a single video. It only keeps showing the message: “Generating video...”

The imag came back as some river or stream in a fairytale like landscape with moutains in the background

Ultra-premium 2026 YouTube logo refinement for Goon Squad Video channel on transparent background. Enhance the current purple mascot character: sharper horns, intensely glowing yellow eyes with strong confident expression, wide energetic grin showing detailed teeth, subtle dramatic shading and skin texture, muscular yellow-gloved hands firmly gripping the text.  that is my prompt, i have no idea why it rejects it , i checked with multiple ai tools to refine the text and it still continues to reject my prompt. 

Trying to generate video through Firefly of spinning globe (https://firefly.adobe.com/generate/video?sdid=TKZTL5V8). Multiple times asked it to do a full rotation of globe so seamless loop. Just ignored and charged credits every time I asked again!ignores request to rotate object 100% (so video loops). Charged credits every time asked.