I too found after the Illustrator 23.00 update today 13th December illustrator now won't open at all. I am windows 10,, 32 bit with sufficient memory. I deinstalled it, restarted then reinstalled again. Same issue. I repeated deinstalled etc reinstall. So it started test 1 then hung. Nothing happened for an hour and half. I pay CC monthly subscription but cannot find a simple way to open a Tech support ticket for the Team viewer process to start. This sucks Please resolve this ASAP with me. Jane Dorney UK
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