Actually - I'm not so sure this is true. I just sent an agreement today and the recipient did reply all and I (the sender) did NOT receive the email. The ones that were CC'd on the agreement did receive it and forwarded to me, where it said he sent it to "My Name <echosign@echosign.com>" but it did not come to my email at all. Can someone please validate this workflow? And is there a reason it cannot show from the actual senders email for reply purposes? (PS this has happened a few times now) ... View more

That was it!! I was using email instead. Thanks Best, Zack Sosebee (Contact information removed-Moderator) ... View more

Emailed you the screenshot - never heard back.... same problem. I've seen lots of people with the same unresolved issue. Could it be a problem with the authentication server/logic for the app? Best, Zack Sosebee [signature removed by host] ... View more

See attached ... View more

I wish this was the solution. Just uninstalled, rebooted, reinstalled, and same error. ... View more

Same problem here - help adobe? ... View more