This shouldn't be marked answered as it didn't solve the error. ... View more

pimontazami  Thanks for the suggestion! I tried that and now I get error code 191! I consider that progress in my books. I will keep trying once I get some free time. ... View more

Sorry for taking lots of time to respond. I was losing motivation to try and fix it. I have followed those steps and it still does not work. ... View more

I have sent you the log collection. Let me know when you have any updates. ... View more

I have been trying a running it as admin, but that doesn't work. The previous logs I listed was not run in as administrator, but I just tried again and I received the same issue with the same logs. I have also looked at the post and tried all the solutions, but none of them work. New logs [Fri Mar 24 09:21:40 2017] Starting [Fri Mar 24 09:21:40 2017] Successful get SELECT * FROM Win32_ComputerSystem. [Fri Mar 24 09:21:40 2017] Successful get ComputerSystem row. [Fri Mar 24 09:21:40 2017] Successful get UserName field. [Fri Mar 24 09:21:40 2017] Current user is LAPTOP-DG97H5MQ\allan. [Fri Mar 24 09:21:40 2017] LookupAccountSid successful. [Fri Mar 24 09:21:40 2017] ConvertSidToStringSid succeeded returning: S-1-5-21-3982531423-2247579000-619225404-1006 [Fri Mar 24 09:21:40 2017] Current user SID is S-1-5-21-3982531423-2247579000-619225404-1006 [Fri Mar 24 09:21:40 2017] fullpath is C:\Program Files\WindowsApps\Adobe.CC.XD_0.6.16.7_x64__adky2gkssdxte\CreativeSDKAppServiceClient.exe [Fri Mar 24 09:21:41 2017] Failed to set integrity level. [Fri Mar 24 09:21:41 2017] Closing Here is what I tried change permissions on you temp folder to allow read/write restart your computer in safe mode.  make sure your av is suspended or not running right click your cc desktop app>click 'run as administrator'. retry installing xd. None of this worked. Happy to provide anything that could help solve this problem. ... View more

I just tried again and this is all the logs it produced. [Wed Mar 22 18:03:22 2017] Starting [Wed Mar 22 18:03:22 2017] Successful get SELECT * FROM Win32_ComputerSystem. [Wed Mar 22 18:03:22 2017] Successful get ComputerSystem row. [Wed Mar 22 18:03:22 2017] Successful get UserName field. [Wed Mar 22 18:03:22 2017] Current user is LAPTOP-DG97H5MQ\allan. [Wed Mar 22 18:03:22 2017] LookupAccountSid successful. [Wed Mar 22 18:03:22 2017] ConvertSidToStringSid succeeded returning: S-1-5-21-3982531423-2247579000-619225404-1006 [Wed Mar 22 18:03:22 2017] Current user SID is S-1-5-21-3982531423-2247579000-619225404-1006 [Wed Mar 22 18:03:22 2017] fullpath is C:\Program Files\WindowsApps\Adobe.CC.XD_0.6.16.7_x64__adky2gkssdxte\CreativeSDKAppServiceClient.exe [Wed Mar 22 18:03:23 2017] Failed to set integrity level. [Wed Mar 22 18:03:23 2017] Closing ... View more

I also have no anti-virus running and windows 10 is up to date. ... View more

I have the same issue, except I had previously downloaded it and I was just trying to update XD. It now downloads to 44% and stops with the error code 183. I'm running windows 10. I have tried a number of other solutions floating around like uninstalling all CC products, stopping all adobe processes that are running, removing all files and folders in %temp%. I'm not sure what I should try now. Let me know if you need any more information. Here is a section of the log file right as it happens. Logs 03/22/17 07:51:02:818 | [INFO] |  | HDSetup | OOBEUtils | ProcessUtils |  | OOBEUtils | 19692 | Launching Process as DeElevated :C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HDCore\HDHelper.exe : SUCCESSFUL 03/22/17 07:51:04:296 | [WARN] |  | HDSetup | HDPIM | RunProgramCommand |  | HDPIM | 19692 | Program "C:\Program Files\Common Files\Adobe\Adobe XD\CSDKConfigurator.exe" failed with exit code: -1 03/22/17 07:51:04:296 | [FATAL] |  | HDSetup | HDPIM | InstallHelper |  | HDPIM | 19692 | Error (Code = 183) executing in command 'RunProgramCommand' for package: 'UWPAssets', version:0.6.16.7 03/22/17 07:51:04:297 | [FATAL] |  | HDSetup | HDPIM | InstallHelper |  | HDPIM | 19692 | Error occurred in install of package (Name: UWPAssets Version: 0.6.16.7). Error code: '183' 03/22/17 07:51:04:697 | [INFO] |  | HDSetup | HDSetup | AppContext |  | HDSetup | 2232 | Exit Code: 183 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 0 error(s), 1 warnings(s) FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'UWPAssets', version:0.6.16.7 FATAL: Error occurred in install of package (Name: UWPAssets Version: 0.6.16.7). Error code: '183' WARN: Program "C:\Program Files\Common Files\Adobe\Adobe XD\CSDKConfigurator.exe" failed with exit code: -1 ------------------------------------------------------------------------------------- 03/22/17 07:51:04:748 | [INFO] |  | HDSetup | HDPIM | HDPIMSessionManager |  | HDPIM | 25692 | Inside hdpimControlProgress for request type '2' with driverXML 03/22/17 07:51:04:750 | [INFO] |  | HDSetup | HDPIM | HDPIMSessionManager |  | HDPIM | 25692 | Exiting hdpimControlProgress with status '0' 03/22/17 07:51:05:217 | [INFO] |  | HDSetup | HDPIM | HDPIMSessionManager |  | HDPIM | 25692 | Inside hdpimTerminateSession 03/22/17 07:51:05:231 | [INFO] |  | HDSetup | OOBEUtils | FileUtils |  | OOBEUtils | 25692 | Successfully deleted directory from path: C:\adobeTemp\ETRF477.tmp. Recursive: 1 03/22/17 07:51:05:232 | [INFO] |  | HDSetup | HDPIM | HDPIMSessionManager |  | HDPIM | 25692 | Exiting hdpimTerminateSession, successfully closed session '0' 03/22/17 07:51:05:238 | [INFO] |  | HDSetup | HDSetup | AppContext |  | HDSetup | 19604 | Exit Code: 183 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 0 error(s), 1 warnings(s) FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'UWPAssets', version:0.6.16.7 FATAL: Error occurred in install of package (Name: UWPAssets Version: 0.6.16.7). Error code: '183' WARN: Program "C:\Program Files\Common Files\Adobe\Adobe XD\CSDKConfigurator.exe" failed with exit code: -1 ------------------------------------------------------------------------------------- 03/22/17 07:51:05:239 | [WARN] |  | HDSetup | OOBEUtils | CommBridge |  | OOBEUtils | 25692 | Pipe 00000000 not initialized, aborting write. 03/22/17 07:51:05:240 | [ERROR] |  | HDSetup | HDSetup | IPCInterface |  | HDSetup | 25692 | Error sending IPC packet to ACC: -4 03/22/17 07:51:05:242 | [INFO] |  | HDSetup | HDSetup | AppContext |  | HDSetup | 19604 | *************************  END Adobe Setup  ************************* ... View more