Could you please explain to me how to send you a LR Desktop diagnostic log? I am having the same exact issue since updating my program to the most recent version. ... View more

I am also having an issue signing in on my LR program on the PC. I am logged into LR on my iPhone but when I attempt to login on the PC program it allows me to type in my log in credentials but when I press log in, I get a blank grey screen that never loads. It never tells me that I am logged in or not. I tried putting in the wrong password, it gives me an error message that the password is wrong, so apparently its some sort of timing out issue or loading issue. Help? I am trying to use my presets that I created on my mobile device, I cannot do this if I cannot log in to sync my devices. ... View more