Community Manager

Adobe Dimension 4.0 is now available!

Forum|Forum|1 year ago
July 26, 2024
76 replies
57332 views

Hello everyone! Adobe Dimension 4.0 is now available for download from Creative Cloud!

Adobe Dimension 4.0 is being updated to incorporate some of the same underlying code components as Adobe Substance 3D Stager, particularly in areas like rendering, lighting, and material handling. This update puts Dimension on a more modern and maintainable codebase, ensuring the application is more stable and secure for users. Consequently, users will see some changes in the software – most notably in rendering capabilities and material workflow, as well as minor functionality and quality improvements throughout the application.

Here is an FAQ with more details on the changes:

https://helpx.adobe.com/dimension/whats-new.html

The Adobe Dimension and Substance 3D Stager comparison FAQ page has also been updated:
https://www.substance3d.com/dimension-stager-faq/

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Yasir777

Known Participant

I’m very optimistic once Dn 4.0 is streamlined from bugs. It will be a much better improvement than 3.4.11.

I’m especially excited about the approximately 500 materials to choose from with about 16 categories.

But it's a bit time consuming to navigating through the extensive material library in Adobe Dimension 4.0, I would a suggestions to improve the workflow and ease of use:

They are Categorized by Tabs, if they are collapsed closed, you can see all the categories but no sample, if you collapse open, there will be 500 like Metal, Paper, Wood, Fabric, and Translucency without extensive scrolling. For me, my default will be all collapsed closed.

I will post a suggestion through the app. Maybe have a floating tab.

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JerRS16

Known Participant

I like having a lot more material options though you're right, it would be easier to navigate if they were in drop menu categories so you can open and close each category as needed. This was my thouht exactly.

mdhumpy2

Participating Frequently

I just reinstalled version 3.4.11 and all is back to the way it was. At least my old files are opening ok. Files were not opening correctly in the latest version. Let Adobe work through the bugs of the latest version before I dive into the learning curve.

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EmmaBonJovi

Known Participant

Did the same -- I waited hours to open old .DN files. When they opened, there were over 40 extra cameras out of nowhere and UV/decals - objects have seams all the sudden... Same on hundreds of models. I try to import even basic .obj file of previous from previous and seams are on all models, that show through when any decals are added... Have to use old until the new version can at least open previous .DN files with no issues....

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Francesco5FAE

Participant

This is not good at all!
This update is full of bugs! For example, the ability to set the canvas size has disappeared!
The File→New with settings menu...is gone!
It is not possible to set the resolution, the configuration of new documents, etc...
This is all deplorable!

mdhumpy2

Participating Frequently

YES. This is going to be a huge problem for those of us that create 3D images used in print. Not being able to set the document size or resolution is a big problem. WHY?? This is definitely the phasing out of Dimension. The writing is on the wall. It looks just like Stager now. They want to soften the blow so when Dimension is phased out or no longer supported. Then we will be forced to purchase the Substance Package ON TOP of the Creative Cloud.

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Yasir777

Known Participant

I hope they don't.
They have removed all the 3D tools from Photoshop to include them in Substace, but added more 3D features in Adobe illustrator, although it is not as robust as Photoshop version 22.2. It will take a big learning curve for users to learn the Substance apps.

all I want is to use illustrator and Dn to produce my packaging designs mockups.

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JerRS16

Known Participant

Having a hard time learning how this works. Used to be so simple...not anymore. The render quality is so bad. I don't even know where to begin.

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Sansa Europe

Participant

Still huge problems getting started. Only Adobe Dimension out of the whole Adobe suite can't see the workstation logged in correctly. And so every so often for 2 years. This is some kind of tragedy.

Unfortunately, I guess these ‘updates’ are designed to discourage the use of Dimension even more - I read about the truncated options and shapes and to force the purchase of the Substance package.

JMathews

Author

Community Manager

Apologies for the friction. Indeed, our implementation of the licensing system is not good.

Adobe Principal Product Manager, 3D & Immersive

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GGRG_42

Known Participant

I'm excited for the update (and still sad the 3D tools are split away), but I updated and Dimension today to 4.0.2 and it will launch and bring up the UI. When I start a new document it says the render engine won't start. I can access menus and click tools and stuff but the workspace area never populates. Also I have to force quit to exit.

I went through all fo the troubleshootign steps here including updating my video driver (NVIDIA RTX A4000) and still have the same result - https://helpx.adobe.com/dimension/common-issues/stager-viewport-is-blank.html

It mentions "textures.aeroresource" which is one of the files mentioned in the help section above (which only existed in an AfterEffects folder). The RTECache folder for dimension has nothing in it (which is probably why it can't locate it).

Below is the section from the log where it fails. I also attached the full log.

loadUi: MAIN {}
[core] console::appError 43751ms>Failed to create the scratch Bundle path for textures.aeroresource at path \\fs2\UserRedirects$\ryang\AppData\Roaming\Adobe Dimension\RTECache !
[core] console::renderError 43751ms>>@, AgFileSystem.cpp:1013<@Engine could not initialize the texture scratch VFS.
[core] console::renderError 43751ms>>@, AgRenderingEngine.cpp:76<@Engine file System could not be initialized.
[core] gbl Error 43752ms>FAILED TO START UP THE RTE ENGINE!
coreErrorMessageHandler: RTE_ENGINE_STARTUP_ERROR
showDialog: ERROR_RTE_ENGINE_STARTUP
[CR] Sending report, success? true
rm: removed file \\fs2\UserRedirects$\ryang\Documents\Adobe\Adobe Dimension\reports\reports\d8a5e128-6066-45eb-9288-8ac458d56121.dmp

Dimension-2024-07-29.zip

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Yasir777

Known Participant

I think this part of your comment is for Stager, not Dn. The link you provided shows Stager window.

"I went through all fo the troubleshootign steps here including updating my video driver (NVIDIA RTX A4000) and still have the same result

- https://helpx.adobe.com/dimension/common-issues/stager-viewport-is-blank.html

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GGRG_42

Known Participant

That is he link that DN gives me directly on the error screen - since Stager was forked from DN I'm sure there will be overlap for a while.

iviansur

Known Participant

It's nice that the glass is now transparent (I am not sure if the feature was added in the latest update), but there are some hiccups. See the attached examples. The split color is added in Photoshop. Also, I really liked that the color background was rendered as an adjustment layer if rendered as PSD. Now, it is a rasterized layer.

JMathews

Author

Community Manager

Translucency is a bit complex in it's rendering pipeline in both Stager and Dimension. For the glasses you get less distortion because it's a thin piece, while the vase is mulitple layers and curves. Translucent objects will refract the environment light and ground plane causing those graphics results. We don't have any immediate improvements planned here at this time.

We can see if we can bring back the color as an adjustment layer.

Adobe Principal Product Manager, 3D & Immersive

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jack-prink

Participant

With this morning update i can't open previous .DN files.

Is it normal?

Should i downgrade to the previous version?

Thanks for the reply

JMathews

Author

Community Manager

Are you getting an error trying to open files? We will need more information. Please get your file that isn't able to open, and your application log from the menu Help > Get logs item and email to me at jmathews@adobe.com

Adobe Principal Product Manager, 3D & Immersive

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Sansa Europe

Participant

One of the ways found has now worked. Completely logging out of the Creative Cloud app and logging back in. Unfortunately this doesn't always work.
Often after logging in again, the problem persists despite the fact that other applications do not see the problem, they start up.

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Govind5CBC

Participant

Hello JMathews,

Ever since I updated Adobe Dimension to the latest version, every time I save the file (Command+S), a new pop-up window appears to save it again. Please suggest a solution.

JMathews

Author

Community Manager

Hi @Govind5CBC ! Can you please open Dimension, repeat the steps that are causing the issue, and then get your log file for us? You can get the log in the menu Help > Get logs and email it to me jmathews@adobe.com or attach here.

Adobe Principal Product Manager, 3D & Immersive