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Participant
June 18, 2024
Open for Voting

Adobe Express is not available

I'm receiving this message, "Adobe Express is not available, You do not have access to this service. Contact your IT administrator to gain access." when I try to performance an action, I'm trying to use the SDK in a Google extension, but I've created a local server with HTTPS in the same port that I put in my API credentials, I tried to create a new credential but none of this worked

 

 

4 replies

Participant
February 14, 2025

We are having the same issue. We've triple checked the API key, made sure the domain is on the approved list, and that it was a secure SSL connection (https://). Any thoughts?

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Nimitha_J
Community Manager
Community Manager
August 9, 2024

The API Key (Client ID) you have shared does not have access to Adobe Express Embed SDK. Please generate and share a new client ID to help us debug the issue.

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Nimitha | Adobe Express Extensibility Developer Experience
ErinF
Community Manager
Community Manager
July 25, 2024

It may be the case that you haven't submitted and been approved yet: https://developer.adobe.com/express/embed-sdk/docs/guides/review/#submit-your-app clientids need to be allow-listed.

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ErinF
Community Manager
Community Manager
June 25, 2024

Apologies for the delay... is this about the Adobe Express Embed SDK? If so, can you share your client id in a DM?

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