Skip to main content
Participant
March 21, 2024

Issue with Adobe Express iframe closing after saving template

  • March 21, 2024
  • 1 reply
  • 322 views

When utilizing the "Create Customize template" functionality within our application, which opens Adobe Express in an iframe, we've noticed that after users complete the template customization and click the save button within Adobe Express, the iframe unexpectedly closes. This behavior is not intended, as users should be able to continue interacting with the application after saving their template.

Steps to Reproduce:

  1. Click on the "Create Customize template" button within the application.
  2. Adobe Express opens in an iframe, allowing users to customize the template.
  3. After completing the customization, click the save button within Adobe Express.
  4. Notice that the iframe containing Adobe Express closes unexpectedly.

Expected Behavior: After users click the save button within Adobe Express, the template should be saved, but the iframe containing Adobe Express should remain open, allowing users to continue interacting with the application.

 

1 reply

Participant
March 26, 2024

anu update for this?