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geedee6
Participating Frequently
May 23, 2024

P: Bridge to Camera Raw 16.3 Masking Brush tool's work is not retained.

  • May 23, 2024
  • 15 replies
  • 2300 views

If you make or modify any mask using the Brush tool, then you leave ACR and then open it again, the brush tool's work is not retained. Other masking tools like gradients and person selection seem ok on their own, however if you try to modify ANY mask with the Brush, it disregards the mods made with the brush when saving and relaunching ACR.

e.g., use the Masking brush tool to brighten a face; close ACR. Return to ACR to make other adjustments, and realize the face you masked and it's brighter settings are not there, so you have to repeat your work and immediately export it in order to keep the results. However, any return to ACR requires starting over...

This was with Canon .CR3 files, but it also failed with a .NEF used for testing purposes.

 

I've tested on 2 mac computers with the same results. On my older mac, I tested before I updated from ACR 16.2.1 to 16.3 and the other mac was already on 16.3 when I noticed the problem.

(Newer) M1 MBPro Mac's Adobe apps are current:

ACR 16.3

MacOS 13.6.6

Bridge 14.1

PS 25.9.0

(Older) Late 2013 MBPro has:

ACR 16.2.1 initially (and working correctly), and then I specifically updated ACR to 16.3 (brush masking tool fails) to prove my theory.

MacOS 11.7.10

Bridge 13.0.5

P 25.4

 

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    15 replies

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    dencon
    dencon
    Known Participant
    May 26, 2024

    I've read similar posts regarding this issue (from 2023), but no apparent solution. 

    I've been loving the masking tool in Camera Raw (CR) until recently.

    Sequence of events: from Bridge to CR, lately when I "open as object" to Photoshop (PS). then go back & forth from CR to PS to make a masking addition or change, some completely disappear., especially the most recent.  My workaround at that point is to cancel CR and continue with masking in PS. 

    My attempts to resolve: I've saved the image, closed everything, updated NVidia Driver, updated windows, Photoshop 2024 (try beta, no change), Camera Raw, etc. and when I go back to work on the same image, it's the same issue. This is not a one-off. It has been happening with other images. Very strange. Any solutions here? 

    NVIDIA GForce RTX 3036

    Processor 12th Gen Intel(R) Core(TM) i7-12700K, 3600 Mhz, 12 Core(s), 20 Logical Processor(s)

    32 gigs RAM

    Windows 11 Pro

    Need any other info?

    thanks, Dennis

    P
    peterg2036972
    Inspiring
    May 26, 2024

    I am experiencing this issue as well.  Updated ACR a few days ago now this!  I am opening Camera Raw through Bridge to edit RAW files as is typical in my work flow.

    I just downgraded Bridge but seems like the issue is in ACR.  Going to try downgrading ACR next but options from the below page are limited.  Seems you can only downgrade from ACR 16.3 to 14.5. What happened to version 15?

    https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

     

    So I just downgraded ACR and now I can save my brush masks adjustments.  Seems like the issue in ACR 16.3 may be related to the new AI mask feature.  When I opened my file in ACR 14.5 it said all AI masks had to be updated and after clicking OK I had access to my first mask.  I don't recall having used AI mask though in the first place.

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    May 25, 2024

    @geedee6 

    Are you also opening CR from Bridge as is @tikastor ?

    Rikk Flohr: Adobe Photography Org
    T
    tikastor
    Participating Frequently
    May 27, 2024

    Yes, I'll list you some steps for clarity.
    1. Open Bridge
    2. Go to a folder with your photos
    3. Select multiple photos to edit
    4. Right click > "Open in Camera Raw..."
    5. Add multiple masks to each photo using different tools, like gradient and brushes. From my personal testing, brushes I've worked the most with are most likely to be erased. Try different Density, try adding and erasing multiple times, try the Add and Substract functions for each layers.
    6. Click "Done"
    Expected results: All masks are saved
    Actual results: Some masks are not saved

    T
    tikastor
    Participating Frequently
    May 27, 2024

    And you don't need to reopen them, you should be able to see the missing masks in the preview thumbnails.

    T
    tikastor
    Participating Frequently
    May 25, 2024

    I can confirm this issue. Everyone at work is experiencing this issue in some form. We're all using latest Bridge 14.1 and ACR 16.3 versions, on MacOS and Windows. We open ACR through Bridge to edit our work. Not sure exactly how it happens. Sometimes it saves the brushes, sometimes it won't. I've personnally noticed brushes with Density below 100% are most likely to get erased after saving. Others at work have lost all masks, even the gradient ones. DNG, NEF, CR3, all problematic.

    Hope this get fixed soon, we're downgrading for now!

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    May 23, 2024

    I have tested with CR3 and DNG, using the Camera Raw Plugin, and I am not able to reproduce this issue. 

     

    Are you using the Camera Raw Plugin or Camera Raw as a filter?

     

    Rikk Flohr: Adobe Photography Org
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