Skip to main content
D
DannyKW
Participant
November 2, 2021

P: Camera Raw hangs trying to import or export some jpg files with malformed metadata.

  • November 2, 2021
  • 5 replies
  • 759 views

i installed the latest version of Lightroom that was release last week i believe,  When i try to import or export some jpg files the program hangs.  you can wait for hours and it will not complete.  Is anyone else seeing this  I have do this test on three windows computers.  Has anyone seen this problem?

 

I am running Windows 10 on two machines and Windows 11 on the other.

 

 

    This topic has been closed for replies.

    5 replies

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    January 4, 2022

    Setting status to fixed in 14.1

    Rikk Flohr: Adobe Photography Org
      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity Manager
      Community Manager
      November 4, 2021

      Bug written - Set Status to Acknowledged

       

      Update from engineering; The actual hang was due to the presence of the substring "Table_" within this JPEG's embedded XMP.  

      Rikk Flohr: Adobe Photography Org
        johnrellis
        johnrellis
        Legend
        November 4, 2021

        Thanks Michael.

        Michael J. Hoffman
        Community Expert
        Michael J. HoffmanCommunity Expert
        Community Expert
        November 3, 2021

        I've moved this to Bugs, and edited the subject line for clarity. 

        johnrellis
        johnrellis
        Legend
        November 2, 2021

        Upload one of the problem JPEGs to Google Drive or similar and post the sharing link here. We can see if it occurs on other installations and if it does, what might be going wrong.

        D
        DannyKWAuthor
        Participant
        November 3, 2021

        I have uploaded the problem jpg to OneDrive, the link is below.  Let me know if  you cannot copy the file.

        Thanks!

         

        https://1drv.ms/u/s!ApX3cw9gqLDujs4Y2EOpkxod9riSqg?e=cfTeOh

        johnrellis
        johnrellis
        Legend
        November 3, 2021

        That file failed to import into my LR 11.0 and PS 23.0.0 (Mac OS) -- LR hung using 400% CPU, and PS hung using 100% CPU.  I had to force-quit them.

         

        But the file opened in Mac OS Acrobat, Firefox, Safari, Preview, and Windows Irfanview.

         

        The file contains malformed XMP metadata that doesn't conform to industry standards. However, it's a bug that LR and PS hang reading the file -- they should always give an error message when presented with malformed inputs.

         

        Microsoft Photo may be the culprit, since it left its fingerprints in the XMP metadata.

         

        Below are the pretty-printed contents of the XMP section of the file. Notice that it has two <rdf:Description> tags that are unmatched by </rdf:Description>.

         

        <?xml version="1.0"?>
<?xpacket begin='' id='W5M0MpCehiHzreSzNTczkc9d'?>
<x:xmpmeta xmlns:x="adobe:ns:meta/">
  <rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#">
    <rdf:Description xmlns:xmp="http://ns.adobe.com/xap/1.0/" rdf:about="uuid:faf5bdd5-ba3d-11da-ad31-d33d75182f1b">
      <xmp:CreateDate>1992-08-10T11:01:17.448</xmp:CreateDate>
    </rdf:Description>
    <rdf:Description xmlns:dc="http://purl.org/dc/elements/1.1/" rdf:about="uuid:faf5bdd5-ba3d-11da-ad31-d33d75182f1b"/>
    <rdf:Description xmlns:MicrosoftPhoto="http://ns.microsoft.com/photo/1.0/" rdf:about="uuid:faf5bdd5-ba3d-11da-ad31-d33d75182f1b"/>
    <rdf:Description xmlns:dc="http://purl.org/dc/elements/1.1/" rdf:about="uuid:faf5bdd5-ba3d-11da-ad31-d33d75182f1b">
      <dc:subject>
        <rdf:Bag xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#">
          <rdf:li>1992_Bransion_Table_Rock_lake</rdf:li>
        </rdf:Bag>
      </dc:subject>
    </rdf:Description>
    <rdf:Description xmlns:MicrosoftPhoto="http://ns.microsoft.com/photo/1.0/" rdf:about="uuid:faf5bdd5-ba3d-11da-ad31-d33d75182f1b">
      <MicrosoftPhoto:LastKeywordXMP>
        <rdf:Bag xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#">
          <rdf:li>1992_Bransion_Table_Rock_lake</rdf:li>
        </rdf:Bag>
      </MicrosoftPhoto:LastKeywordXMP>
    </rdf:Description>
  </rdf:RDF>
</x:xmpmeta>
<?xpacket end='w'?>

         

         

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices