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Participant
April 6, 2012

P: Can't import directly from camera with 5d Mark III & Lightroom 4.1

  • April 6, 2012
  • 20 replies
  • 802 views

I have installed the new Lightroom 4 to import my RAW files from the canon 5d mark iii. I have also installed the Adobe Labs 4.1 release to help fix the bugs. I still cannot get the images to import. It automatically says "No photos or video found to import" and nothing happens.

Is there something that I'm missing or are the mark iii raw files still not yet supported by lightroom 4?

This topic has been closed for replies.

20 replies

Inspiring
June 1, 2017
Has there been any resolution? I just purchased a Canon 5D Mark III and can't upload to Lightroom 4.4. Either directly from the camera or a card reader. Getting panicked!
Inspiring
March 23, 2017
`I am still having the same trouble with Lightroom 6 and my Canon 5D....
Legend
March 23, 2017
This issue was fixed in Lightroom 4.2 and later.
Participant
December 17, 2012
me too. Doesn't make any sense. Moody??
Participant
December 12, 2012
Not True. I have always downloaded from the Mark III on my iMac without any problems (IOS Lion or Mountain Lion). It's my MacBoook Pro that poses problems
Inspiring
September 19, 2012
Lightroom: 4.1
Version: 10.8.1

5D MK III / firmware 1.1.3

Also have the same problem.

Have tried everything but it only works every now and then.
Inspiring
August 19, 2012
Lightroom version: 4.1 [829322]
Version: 10.7 [4]
Application architecture: x64
Physical processor count: 4
Processor speed: 2.6 GHz
Built-in memory: 8192.0 MB

Canon 5d mk iii v1.1.3

Same problem
Inspiring
May 12, 2012
Just a comment from a very frustrated customer. I was in heaven when I was using 5D Mark II with Lightroom 3. Now I have 5D Mark III within Lightroom 4 (Mac OS 10.6.8). I am extremely frustrated because when I called Adobe to confirm the RAW support for 5D Mark III, the sale person told me it does support although the online info does not mention the new camera raw support. The sale person insists that it will support thus I purchased the software.

After upgrading my Mac OS to 10.6.8 requirement and installation of Lightroom 4 and I just found out that it will not recognize the new RAW format.

Here is my Order #0118975002, please educate your own sales team to learn about their products first before saying things that do not exist.

Any update when new RAW format will be supported correctly?
Known Participant
April 23, 2012
Seems to be an issue with the "Don't import suspected duplicates" option in my version (LR 4.1 rc). When checked, LR will not import (add) nor syncronize correctly. Turned the duplicate filter off, and all new images were finally imported.
Inspiring
April 14, 2012
Same issue here. The first time I reinstalled the release candidate it worked for me, this last time after half my raw files downloaded the rest were unable to import even after reinstalling (for a 3rd time). I now have half a client session imported and the other half in limbo. This with a 5DM3.