Skip to main content
Participant
April 13, 2022

P: Incorrect default color rendering on HEIC files (iOS and Android Captures)

  • April 13, 2022
  • 49 replies
  • 36652 views

LrC Version 11.3

Os Windows 10 21H2

Problem:

Panoramas shot on iPhone 13pro and imported in Lightroom Classic in heic-Format.

When opened in the develop-module,  the colors are changing completely without touching any button. This also happens when a heic-pano is exported to jpg from the library-module right after import. The attached picture shows the original and the exported jpg.

This topic has been closed for replies.

49 replies

Participating Frequently
July 5, 2022

Mine are off a Samsung Galaxy S22 Ultra.

MalcolmSu
Known Participant
July 5, 2022

As stated above I'm also on Windows 10 and I have re-imported the HEIC pictures.

 

What's the source of yours?  Mine are Samsung Galaxy / Android.

Participating Frequently
July 5, 2022

Not sure what platform you're running?  I'm on Windows 10 with latest version of Lightroom, 11.4.1.

I re-imported my HEIC images.  I'm not sure if the problem is resolved for files previously imported.

MalcolmSu
Known Participant
July 5, 2022

Whilst it's great to read all these "it's resolved " reports it's not for me and I'm not sure what else I can try. Reinstall?

ericn93573823
Participating Frequently
July 5, 2022

I just updated my M1 Mac to Lightroom version: 5.4 arm64 [ 20220607-0605-ab0fd72 ] (Jun 7 2022)
The problem appears to have been resolved.

MalcolmSu
Known Participant
July 5, 2022

Wish I could agree @bwallan007

Not working for me - see examples above

Participating Frequently
July 5, 2022

Now running Lightroom Rel. 11.4.1 and the HEIC display problem appears to be resolved. 

 

Thanks to all involved in putting this issue to rest.

MalcolmSu
Known Participant
July 5, 2022

Just tried opening the HEIC pics above in Photoshop (v23.4.1) and they are all fine

MalcolmSu
Known Participant
July 5, 2022

So I tried removing and re-importing the 8 pics again.

These are the two photographs I used in the previous example - as shown in Windows Explorer.

This is them in the LrC Import dialogue. All fine so far.

 

This is them after import but before the standard preview is built. Still fine.

At the point the Standard Preview is built the colour changes.  However, this time *two* of the eight pics did not! But the other five did (one example shown).  This is when I wish I'd chosen other pics to demonstrate this!  🤣  So it's not consistent.

Any other suggestions to try?

 

 

 

 

MalcolmSu
Known Participant
July 5, 2022

Just the same I'm afraid @Victoria Bampton LR Queen 

 

I tried removing from some existing HEIC pics LrC and re-importing and strangely, of the 8 HEIC pics, one didn't get washed out - see below!  I can't see why it should be any different. Weird.