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I
ivandazed
Known Participant
July 24, 2023

Cannot publish zxp to the new distribution portal

  • July 24, 2023
  • 4 replies
  • 481 views

We've been publishing our zxp for over 2 years and when we wanted to upload a new patch to the new distribution portal, it issueed a 0 byte file error. When we removed the only 0 byte file in our package, it then told us that there's error scanning the zxp and told us to try later. No clue on how we can fix it, I have reached out to ccintrev@adobe.com with the zxp attached a couple of weeks ago but never get an answer. I want to know what's going on and what we can do to pass the zxp scanning.

    4 replies

    I
    ivandazedAuthor
    Known Participant
    July 25, 2023

    Thanks for following up. I've sent the email with a link to the .zxp.

    A
    Adobe Employee
    Akshay A
    Adobe Employee
    July 25, 2023

    Hi,

     

    I hope this message finds you well. First and foremost, I want to express my sincere gratitude for sharing the extension name with me.

     

    However, despite my best efforts, I couldn't locate the email you mentioned earlier. I sincerely apologize for any inconvenience this may have caused. Could you kindly resend the email (ccintrev@adobe.com) at your earliest convenience? and please share the zxp file through any cloud-sharing website that is convenient for you.

     

    Once again, thank you for your kind assistance, and I appreciate your understanding.

      I
      ivandazedAuthor
      Known Participant
      July 24, 2023

      Our extension is Specees
      https://exchange.adobe.com/creativecloud.details.100740.html

      A
      Adobe Employee
      Akshay A
      Adobe Employee
      July 24, 2023

      Hi,

      Would you mind sharing the name of the extension for which you are experiencing this issue? This information will help us better understand the problem and provide you with more effective assistance. Thank you!

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