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sara_1072
Participant
December 2, 2024

ZXP Submission Errors on Windows

  • December 2, 2024
  • 1 reply
  • 202 views

I am trying to submit a CEP extension which has been packaged as a ZXP. I have tested the ZXP file extensively successfully on both Windows and Mac, however the ZXP has been rejected multiple times with the reason being it fails on Windows. Does anyone have an idea how Adobe's submission process tests Windows devices or if they know of any reason a working ZXP file might be rejected due to a Windows error?

    1 reply

    A
    Adobe Employee
    Akshay A
    Adobe Employee
    December 3, 2024

    Hi Sara, Could you please share the name of the plugin that was rejected so that we can investigate the issue?

     

    It is possible that the review team was seeing this problem due to some signing issues, please check these posts to troubleshoot the issue.

     

    The workaround for you is to set the player debug mode:

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