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MattRobertsMedia
Participant
May 7, 2026

Any kind of effect completely garbled upon open. Also, when I create a text box, it sets the type sideways with about 4 columns. The app has become completely unusable.

  • May 7, 2026
  • 1 reply
  • 15 views

 

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    1 reply

    Smriti Capoor
    Community Manager
    Smriti CapoorCommunity Manager
    May 8, 2026

    Hello ​@MattRobertsMedia thank you for reporting this. Is this happening on Illustrator (Beta)? If yes, which version are you on? 

    M
    MattRobertsMediaAuthor
    Participant
    May 8, 2026

    Hello. It is the Beta. It is 30.5 102 (64-bit). I’ve tried it on two devices, Surface Pro 11 and Asus ProArt PZ13, with the same result. For context, the original file was built in Illustrator on an M4 MacBook Air, though the sideways text issue appeared as I was trying to edit the existing file from the Mac on the Window machines.

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