App crash whenever trying to delete objects
- April 29, 2026
- 0 replies
- 12 views
The file was originally exported as PDF from CAD software, then opened and edited in Illustrator. I'm simplifying the objects (Expand + Pathfinder Combine) to prepare them for laser cutting.
There are four identical compass indicator shapes, each consisting of a letter "U" (Utara/North) with an arrow beneath it. I successfully simplified one of them, but when I try to delete any of the remaining three, Illustrator crashes every time. The crash is consistent and reproducible. My intention after cleanup was to simply duplicate the simplified object across the layout.

Steps to reproduce:
- Open a PDF exported from CAD software (edited in Illustrator)
- Simplify one of four identical "U" letter objects using Expand + Pathfinder Combine
- Attempt to select and delete any of the three remaining (unsimplified) objects
- App crashes immediately
Expected behavior: Selected objects are deleted without issue.
Actual behavior: Illustrator crashes every time on step 3, regardless of which of the three objects is selected.
Additional context:
- File originated from CAD software, exported as PDF, then opened and edited in Illustrator
- The objects are letter "U" shapes that have been expanded and combined (Pathfinder) to prep for laser cutting
- Crash is reproducible — happens consistently, not randomly
- Goal after deletion was to duplicate the one simplified object across the layout
System info:
Components:
AutoCAD 25.0.154.0.0
AutoCAD 25.0.154.0.0
AutoCAD 25.0.154.0.0
ACE 2020/11/19-11:34:27 79.625377 79.625377
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OS: Windows
Version: 11.0
Process Architecture: x86_64
Built-In Memory: 20174 MB
User Name: Taufik Nugroho
Serial Number: 90960451666737033890
Application Folder:
C:\Program Files\Adobe\Adobe Illustrator (Beta)\Support Files\
Primary Scratch Folder:
C:\Users\taufi\AppData\Local\Temp\AI_30_5\
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Driver[0] Driver Date: 20260303000000.000000-000
Driver[0] Adapter RAM: 2047
Driver[0] PNP DeviceID: PCI\VEN_8086&DEV_9A49&SUBSYS_14321043&REV_01\3&11583659&0&10
Driver[0] Installed Display Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_92899f2b73e871b4\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_92899f2b73e871b4\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_92899f2b73e871b4\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_92899f2b73e871b4\igd12umd64.dll
DefaultEnableGPU: 1
SVGWriterCPP Version: 2.1.4
AdobeGrowthSDK Version: 1.4.0.206
UXP Version: uxp-9.3.0-local
ACPL Info:
ACPL Model Version: 15.1.0
ACPL SDK Version: 5.11.0
CoreSync Version: 7.8.10.1
Minimum Supported CoreSync Version: 4.3.66.28
SharedAssetModelVersion: 15.1.0
LiveEditSDKVersion: v6.0.0
CMDN Version: 1.31.12
UAB Version: 2.18.0-17
UXP Extensions Info-
com.adobe.ccx.start: 10.7.1.13
com.adobe.illustrator.propertiespanel: 0.0.3
com.adobe.ccx.timeline: 3.1.8
com.adobe.ccx.sharesheet: 30.36.3
com.adobe.unifiedpanel: 2604.140.0.3
com.adobe.ccx.comments-webview: 30.5.4
com.adobe.illustrator.OnBoarding: 1.0.0
ccx-in-app-rtt: 1.1.7
ccx-in-app-plg-rtt: 0.0.48
com.adobe.stock.unified.content.panel: 1.0.35
com.adobe.illustrator.inAppNotifications: 2.0.22
com.adobe.illustrator.betafeedback: 0.0.2
com.adobe.uam: 1.44.0
com.adobe.illustrator.agentsui: 1.0.1
com.adobe.illustrator.domtest: 1.0.0
