Skip to main content
imuniqueUK
Participant
Oct 16, 2026 2:45 PM UTC
Needs More Info

Dimension Tool Options

When using the latest update to illustrator and the three previous versions the Dimension Tool Options crashes illustrator. This is not only the previously mentioned “Scale” issues, but also when adjusting the precision setting. See screen grab. 16/10/2026

 

    2 replies

    Smriti Capoor
    Community Manager
    Smriti CapoorCommunity Manager
    Oct 19, 2026 8:15 AM UTC

    Hello ​@imuniqueUK thank you for raising this. Can you please confirm which Beta build version number you are currently using? And if you face the crash issue with a particular file?

    Translate
    Smriti, Product Marketing, Adobe Illustrator
    imuniqueUKAuthor
    Participant
    Oct 19, 2026 9:12 AM UTC

    Components: 
    AutoCAD 25.0.154.0.0
    AutoCAD 25.0.154.0.0
    AutoCAD 25.0.154.0.0
    ACE 2020/11/19-11:34:27 79.625377 79.625377
    Autodesk, Inc. ObjectDBX 25.0.154.0.0 V.154.0.0
    Autodesk, Inc. ObjectDBX 25.0.154.0.0 V.154.0.0
    AcGradient DLL 25.0.154.0.0
    AutoCAD 25.0.154.0.0
    AutoCAD 25.0.154.0.0
    Adobe Common Toolkit 1.0.69
    Unknown Name 25.0.154.0.0
    AutoCAD 25.0.154.0.0
    Adobe Linguistic Library 7882c0c
    Adobe Owl 5.2.11
    PDFL 0000/00/00-00:00:00 1.00000 1.00000
    PIE 1.70.0-ccd2137
    Adobe Illustrator 1.0
    AdobeSVGAGM 1.000001 1.000001
    Adobe XMP Core 0000/00/00-00:00:00 1.000000 1.000000
    Adobe XMP Files 0000/00/00-00:00:00 1.000000 1.000000
    Adobe XMP Script 0000/00/00-00:00:00 1.000000 1.000000
    Autodesk ADP Toolkit 4.1.4.0
    Autodesk Spatial Reference 15.00.9.0
    Adobe DVA 2025 25.4.0
     AFL 3.5
    AGM 2020/11/19-11:34:27 79.625377 79.625377
     AdobeHelp Dynamic Link Library 4.5.5.0
    AIDE 2007/08/27-12:29:18 1.298099 1.298099
    AIFM 1.0 23.68434
    Adobe Illustrator 2027 (Beta) 31.0.0
    AIPort 1.0 23.68434
    AIPOSTMAN 1.0 23.68434
    AIPreviewHandler 1.0 23.68434
    AIPSL 1.0 23.68434
    AITEXTVIEWMODEL 1.0 23.68434
    ARE 2020/11/19-11:34:27 79.625377 79.625377
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk ShapeManager 230A
    Autodesk, Inc. ObjectDBX 25.0.154.0.0
    AXE8SharedExpat 2013/10/02-12:09:50 79.35031 79.35031
    AXEDOMCore 2013/10/02-12:09:50 79.35031 79.35031
    AXSLE 2013/10/02-12:09:50 79.35031 79.35031
    BIB 2020/11/19-11:34:27 79.625377 79.625377
    BIBUtils 2020/11/19-11:34:27 79.625377 79.625377
    CoolType 2020/11/19-11:34:27 79.625377 79.625377
    Adobe Crash Reporter Client DLL 2026.11.0.1f4f400
    2D DCM 75.3.5.0
    DirectML Redistributable Library 1.12.1+230817-1203.1.dml-1.12.b17b2db
    Adobe DVA 2025 25.4.0
    Unknown Name 
    Adobe DVA 2025 25.4.0
    Adobe DVA 2025 25.4.0
    Adobe DVA 2025 25.4.0
    Adobe DVA 2025 25.4.0
    Adobe DVA 2025 25.4.0
    Adobe DVA 2025 25.4.0
    Adobe DVA 2025 25.4.0
    Adobe DVA 2025 25.4.0
    Adobe DVA 2025 25.4.0
    Adobe DVA 2025 25.4.0
    Adobe DVA 2025 25.4.0
    Adobe DVA 2025 25.4.0
    Adobe DVA 2025 25.4.0
    Adobe DVA 2025 25.4.0
    Adobe DVA 2025 25.4.0
    Adobe DVA 2025 25.4.0
    Adobe DVA 2025 25.4.0
    Adobe DVA 2025 25.4.0
    Microsoft(r) DirectX for Windows(r) - Out Of Band 1.7.2212.12 (8c9d92be7)
     101.7.2212.14 (release/github-release-1.7.2212, ShaderCompiler.dxcbin.0.221216.1+5475f29602e6aae3fe1c26dc0d6b9bfafd715954-101.7.2212.6-8-g0e48189)
    Unified Extensibility Platform uxp-9.4.2-local
    Adobe DVA 2025 25.4.0
    ExtendScript 2014/12/03-09:00:00 80.1 80.1
    FilterPort 1.1 79.625377
    libgit2 1.8.4
    International Components for Unicode  Build 14.4.0.2316be3
    International Components for Unicode  Build 14.4.0.2316be3
    International Components for Unicode  Build 14.4.0.2316be3
    JP2KLib 2007/11/13-12:29:15 1.89421 1.89421
    The OpenSSL Toolkit 3.0.20
    The OpenSSL Toolkit 3.0.20
    Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
    Autodesk Meshmixer Toolkit 8.0.0.4263
    AutoCAD 25.0.154.0.0
    MPS 0000/00/00-00:00:00 1.418152 1.418152
    Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
    PDFPort 2020/11/19-11:34:27 79.625377 79.625377
    Adobe Photoshop 2026 27.4
    Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 12.1.1
    Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.1.1.3
    Adobe India Sangam Core Code 2007/00/00-00:00:00 1.00000 1.00000
    Adobe India SangamML Import from Sangam 2007/00/00-00:00:00 1.00000 1.00000
    ScCore 2014/12/03-09:00:00 80.1 80.1
    Adobe Substance 3D Materials SDK 9.2.4
    Adobe Substance 3D Materials SDK 9.2.4
    Adobe Substance 3D Materials SDK 9.2.4
    Adobe Substance 3D Materials SDK 9.2.4
    Adobe Substance 3D Materials SDK 9.2.4
    Adobe Substance 3D Materials SDK 9.2.4
    SVGExport 1. 1.
    SVGRE 1. 1.
    Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
    T-Splines 12.0.0.0
    Vulcan Application Control Library 7.2.2.000
    Vulcan Message Library 7.2.2.000
    WRServices  Build 20.0.3.e43d6ad 20.0.3.e43d6ad
    ATE 7.11.0 (d133aa6)
    NGL 1.45.0.2
    AGL/ICU 77.1
    zlib 1.3.1
    zstd 1.5.7
    ZString 5.12

    OS: Windows
    Version: 11.0
    Process Architecture: x86_64
    Built-In Memory: 32472 MB

    User Name: Glen Harris
    Serial Number: 90970490387307083177

    Application Folder: 
    C:\Program Files\Adobe\Adobe Illustrator (Beta)\Support Files\
    Primary Scratch Folder: 
    C:\AITEMP\AI_31_0\
    Secondary Scratch Folder: 


    Plug-ins: 
    Live Menu Item
    Adobe AI Application Plugin
    Adobe Cloud Document Link
    AI Safe Mode Plugin
    Adobe Repeat Model Plugin
    Adobe Font Session
    Adobe Cloud AI
    Adobe Symbol Model Plugin
    Hello Experience Plugin
    Document Window Plugin
    Color Conversion
    New Cache Plugin
    AdobeLicenseManager
    ZStringTable
    Main Filters
    Main File Formats
    Adobe PGF File Format
    AI File Format
    Mesh Object
    Control Groups
    Composite Fonts
    Place Gun Tool
    AppAnnotators
    Window Menu
    Not Genuine Manager
    AI Incremental Save File Format
    File Format Place EPS
    Debug Menu
    SLO Text Tool
    AI Tool Plugin
    Pen Tool Plugin
    Sweet Pea 2 Adapter Plugin
    FrameworkS
    Adobe Illustrator User Interface
    AdobeActionManager
    Mojikumi UI
    Photoshop Plugin Adapter Unsharp Mask...
    Photoshop Plugin Adapter Targa
    Photoshop Plugin Adapter OpenEXR
    Photoshop Plugin Adapter BMP
    Photoshop Plugin Adapter IFF Format
    Photoshop Plugin Adapter ZigZag...
    Photoshop Plugin Adapter Wind...
    Photoshop Plugin Adapter Wave...
    Photoshop Plugin Adapter Twirl...
    Photoshop Plugin Adapter Tiles...
    Photoshop Plugin Adapter Spherize...
    Photoshop Plugin Adapter Smart Blur...
    Photoshop Plugin Adapter Shear...
    Photoshop Plugin Adapter Ripple...
    Photoshop Plugin Adapter Radial Blur...
    Photoshop Plugin Adapter Polar Coordinates...
    Photoshop Plugin Adapter Pointillize...
    Photoshop Plugin Adapter Pinch...
    Photoshop Plugin Adapter Mezzotint...
    Photoshop Plugin Adapter HSB/HSL
    Photoshop Plugin Adapter Lens Flare...
    Photoshop Plugin Adapter Fibers...
    Photoshop Plugin Adapter Extrude...
    Photoshop Plugin Adapter Displace...
    Photoshop Plugin Adapter De-Interlace...
    Photoshop Plugin Adapter Crystallize...
    Photoshop Plugin Adapter Crop and Straighten Photos Filter
    Photoshop Plugin Adapter Color Halftone...
    Photoshop Plugin Adapter Paths to Illustrator...
    Photoshop Plugin Adapter PNG
    Photoshop Plugin Adapter CompuServe GIF
    Photoshop Plugin Adapter Pixar
    Photoshop Plugin Adapter PCX
    Photoshop Plugin Adapter NTSC Colors
    Photoshop Plugin Adapter Legacy Gaussian Blur...
    Photoshop Plugin Adapter Water Paper...
    Photoshop Plugin Adapter Watercolor...
    Photoshop Plugin Adapter Underpainting...
    Photoshop Plugin Adapter Torn Edges...
    Photoshop Plugin Adapter Texturizer...
    Photoshop Plugin Adapter Sumi-e...
    Photoshop Plugin Adapter Stamp...
    Photoshop Plugin Adapter Stained Glass...
    Photoshop Plugin Adapter Sprayed Strokes...
    Photoshop Plugin Adapter Sponge...
    Photoshop Plugin Adapter Spatter...
    Photoshop Plugin Adapter Smudge Stick...
    Photoshop Plugin Adapter Rough Pastels...
    Photoshop Plugin Adapter Reticulation...
    Photoshop Plugin Adapter Poster Edges...
    Photoshop Plugin Adapter Plastic Wrap...
    Photoshop Plugin Adapter Plaster...
    Photoshop Plugin Adapter Photocopy...
    Photoshop Plugin Adapter Patchwork...
    Photoshop Plugin Adapter Palette Knife...
    Photoshop Plugin Adapter Paint Daubs...
    Photoshop Plugin Adapter Ocean Ripple...
    Photoshop Plugin Adapter Note Paper...
    Photoshop Plugin Adapter Neon Glow...
    Photoshop Plugin Adapter Mosaic Tiles...
    Photoshop Plugin Adapter Ink Outlines...
    Photoshop Plugin Adapter Halftone Pattern...
    Photoshop Plugin Adapter Graphic Pen...
    Photoshop Plugin Adapter Grain...
    Photoshop Plugin Adapter Glowing Edges...
    Photoshop Plugin Adapter Glass...
    Photoshop Plugin Adapter Fresco...
    Photoshop Plugin Adapter Film Grain...
    Photoshop Plugin Adapter Dry Brush...
    Photoshop Plugin Adapter Diffuse Glow...
    Photoshop Plugin Adapter Dark Strokes...
    Photoshop Plugin Adapter Cutout...
    Photoshop Plugin Adapter Crosshatch...
    Photoshop Plugin Adapter Craquelure...
    Photoshop Plugin Adapter Cont^e Crayon...
    Photoshop Plugin Adapter Colored Pencil...
    Photoshop Plugin Adapter Chrome...
    Photoshop Plugin Adapter Charcoal...
    Photoshop Plugin Adapter Chalk && Charcoal...
    Photoshop Plugin Adapter Bas Relief...
    Photoshop Plugin Adapter Angled Strokes...
    Photoshop Plugin Adapter Accented Edges...
    Photoshop Plugin Adapter Filter Gallery...
    Adobe Vector Sculpting UI
    Twirl v2
    SketchingTools
    Simplify
    Segment Tools
    ShapeTool
    ShaperUI
    Advanced Select
    Adobe Scatter Brush Tool
    Adobe Symbolism
    Magic Wand
    Liquify
    Lasso
    Knife Tool
    Reshape Tool
    Adobe Flare Plugin
    AdobeTextDropper
    Adobe Eraser Tool
    Adobe dBrush Brush Tool
    Adobe Curvature Tool
    Adobe Crop Tool
    Adobe Calligraphic Brush Tool
    BoundingBox
    AdobeArtBrushTool
    TypeCase
    Smart Punctuation
    TxtColumns
    TextModel
    TextFindFont
    Spell Check Dictionary
    Adobe PSD File Import
    Adobe PSD File Export
    PSLFilterAdapter
    PhotoshopAdapter
    ZigZagUI
    VectorizeUI
    Adobe Vector Edge UI
    VariablesPaletteUI
    TwirlToolUI
    TransformUI
    Touch Status Bar UI
    TIFF File Format UI
    TextExportUI
    SvgFileFormatUI
    Spell Check UI
    SmartExportUI
    Adobe Smart Edit UI
    AdobeSlicingUI
    ShapeEffectUI
    Shape Core UI
    ScribbleUI
    ScribbleFillUI
    ScatterBrushToolUI
    SangamFormatsUI
    RoundUI
    RoughenUI
    RasterizeUI
    PuckerAndBloatUI
    PSLFilterAdapterUI
    Adobe PSD File Import UI
    Adobe PSD File Export UI
    AIPreferenceUI
    PlanetXUI
    PerspectiveUI
    PDF File Format UI
    PathfinderUI
    ParticleSystemUI
    OnBoarding
    OffsetPath UI Plugin
    ObjectMosaicUI
    MenuConfigurator
    Adobe Live Shapes UI
    LiveBlendsUI
    LiquifyToolUI
    JPEGFormatUI
    Adobe Image Decoder Encoder UI
    IllustratorUI
    GlobAdjToolUI
    Adobe Geometry3DUI
    Adobe Generate UI
    FuzzyEffectUI
    FlattenTransparencyUI
    FlareUI
    Find Replace UI
    ExpandUI
    DxfDwgUI
    DropShadowUI
    DistortUI
    Design Library
    DeformUI
    Adobe dBrush Brush Tool UI
    Adobe Curvature ToolUI
    CSSExtractUI
    Adobe Crop UI
    Adobe Calligraphic Brush Tool UI
    Adobe Bullet And Numbers UI
    AdobeBrushMgrUI
    Asset ManagementUI
    ArtOnPathBrushToolUI
    AI Toolbox UI Plugin
    AddArrowUI
    TIFF File Format
    TextExport
    SvgFileFormat
    Save4Web
    AISangamMapper
    PNG File Format
    PNGExport
    MPSParser
    MPSExport
    MPSCommon
    JSONFormat
    JPEG Plugin
    ImageDecoderEncoder
    Adobe DxfDwg File Format
    ZigZag v2
    Adobe Vector Edge
    TrimMark v2
    TextWrap Dlg
    ShapeEffects v2
    Adobe Scribble Fill
    Scribble v2
    Saturate
    Round v2
    Roughen v2
    Punk v2
    AdobePathfinderPalette
    Overprint
    OffsetPath v2
    AI Object Mosaic Plug-in
    Adobe Materials
    MaskHelper v2
    Inverse
    Adobe Geometry3D
    FuzzyEffect v2
    Find
    Expand
    DropShadow
    Distort v2
    AdobeDiffusionRaster
    Colors
    Cleanup
    AdobeDither
    Adjust
    AddArrowHeads v3
    Add Anchor Points
    Adobe Custom Workspace
    Vulcan Service
    Vector Sculpting
    Vectorize
    Adobe Variables Palette
    Adobe Uxp Extension
    Adobe Turntable UI
    AdobeTransparencyEditor
    AdobeTransformObjects
    Transform v2
    AdobeToolSelector
    Adobe Task Manager UI
    Adobe Symbol Palette Plugin
    Adobe Swatch Libs Core
    AdobeSwatch_
    SVG Filter Effect v2
    Adobe Substance Viewer Vulcan Connector
    Stroke Offset v2
    Snapomatic
    GradientMeshPlugin
    SmartExport
    Adobe Smart Edit
    Shaper
    Shape Core
    Services
    SeparationPreviewPlugin
    Adobe Sensei Agents Plugin
    Adobe Selective Unlock Plugin
    Scripts Menu
    ScriptingSupport
    Adobe ReType
    Adobe Repeat Arts UI
    Adobe Recolor Core
    Adobe Radial Device
    Properties Panel
    Print Plugin
    Adobe Planar Edit Plugin
    Adobe Perspective Guides
    Adobe Path Core UI
    Adobe Path Core
    Adobe Partial Rearrange UI
    AdobePaintStyle
    Package
    Adobe One Exit
    Adobe On Demand Module
    Adobe Nudge
    Adobe Notifications UI
    AdobeNavigator
    Adobe Multi Threaded Rasterization
    MeasureDistance
    MCPToolkit
    Adobe Masking Ai Core
    Adobe Live Shapes
    Adobe Path Blends
    AdobeLinkPalette
    AdobeLayerPalette
    Kinsoku Dlg
    KBSC Plugin
    Adobe Image Segmentation
    Adobe Icon Sheet
    Adobe History Panel UI
    Adobe Geometry Suite
    GenerativeTraceUI Plugin
    Adobe Generative Text UI
    Adobe Generate Core
    AdobeAlignObjects
    Flattening Preview
    Adobe Firefly Service
    FileClipboardPreference
    Experimentation Plugin
    DynamicCorners
    DocInfo
    DimensionUI
    Adobe Diffusion Coloring
    Adobe Deform Plugin
    Adobe Deep Learning
    CSSExtract
    Control Panel Plugin
    ContextMenuTouch
    Adobe Constraints UI
    Adobe Commenting
    Adobe Color Harmony Plugin
    Character and Paragraph Styles
    AI CCLibAccessor Plugin
    AdobeBrushMgr
    AI Bottlenecks Plugin
    BeautifulStrokes Suite
    Asset Management
    Adobe Art Style Plugin
    AdobeArtboardPanel
    Adobe App Bar Controls Host
    Adobe Animation Panel UI
    Alternate Glyph Palette
    AI Robin Client
    AIHostAdapter
    AIAgenticSystem Plugin
    AdobeActionPalette
    3D v2
    DebugPanelPluginName
    AdobeSlicingPlugin
    Shape Suite
    Rasterize 8
    PDF Suite
    PDF File Format
    Path Suite
    Pathfinder Suite
    FO Conversion Suite
    FlattenTransparency
    ExpandS
    CurveFittingSuite
    Art Converters v2

    GPU Info: 
    Illustrator Version: 31.0
    Rendering Framework: DirectX Renderer
    Number of Displays: 2
    Number of Drivers: 2
    Active Display Name: \\.\DISPLAY5
    Driver[0] Name: NVIDIA GeForce RTX 3050 Laptop GPU
    Driver[0] Driver Version: 32.0.16.1692
    Driver[0] Driver Date: 20260904000000.000000-000
    Driver[0] Adapter RAM: 4095
    Driver[0] PNP DeviceID: PCI\VEN_10DE&DEV_25A2&SUBSYS_159C1025&REV_A1\4&271778B6&0&0008
    Driver[0] Installed Display Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nvacsi.inf_amd64_ff0c2dc84df2e4fb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvacsi.inf_amd64_ff0c2dc84df2e4fb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvacsi.inf_amd64_ff0c2dc84df2e4fb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvacsi.inf_amd64_ff0c2dc84df2e4fb\nvldumdx.dll
    Driver[1] Name: Intel(R) UHD Graphics
    Driver[1] Driver Version: 32.0.101.5972
    Driver[1] Driver Date: 20240819000000.000000-000
    Driver[1] Adapter RAM: 2047
    Driver[1] PNP DeviceID: PCI\VEN_8086&DEV_46A3&SUBSYS_159C1025&REV_0C\3&11583659&0&10
    Driver[1] Installed Display Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e4059b08fd98a145\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e4059b08fd98a145\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e4059b08fd98a145\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e4059b08fd98a145\igd12umd64.dll
    DefaultEnableGPU: 1

    SVGWriterCPP Version: 2.1.5
    AdobeGrowthSDK Version: {{Version}}
    UXP Version: uxp-9.4.2-local
    ACPL Info: 
    ACPL Model Version: 15.1.7
    ACPL SDK Version: 5.11.7
    Sync Engine Version: 5.24.0
    Minimum Supported Sync Engine Version: 4.0.0
    SharedAssetModelVersion: 15.1.7
    LiveEditSDKVersion: v6.1.1
    Agentic Backend Info: Not available
    CMDN Version: 1.36.27
    UAB Version: 2.18.0-17
    UXP Extensions Info- 
    com.adobe.ccx.start: 10.15.0.88
    com.adobe.illustrator.propertiespanel: 0.0.3
    com.adobe.ccx.timeline: 3.1.8
    com.adobe.ccx.sharesheet: 30.37.4
    com.adobe.unifiedpanel: 2610.152.0.7
    com.adobe.ccx.comments-webview: 30.5.4
    com.adobe.illustrator.OnBoarding: 1.0.0
    ccx-in-app-rtt: 1.1.7
    ccx-in-app-plg-rtt: 0.0.48
    com.adobe.illustrator.inAppNotifications: 2.0.22
    com.adobe.illustrator.betafeedback: 0.0.3
    com.adobe.uam: 1.50.0
    com.adobe.illustrator.agentsui: 1.0.0

    And if you face the crash issue with a particular file?
    No, any file, new or old

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices