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Participant
Jun 30, 2026 2:23 PM UTC
Won't Fix

Extensions>Libraries wont open and I can't access the library tab in any way.

I am trying to locate the libraries tab to access my brand colors to facilitate a faster work process. The only way I know how to access the library tab is Window > Extensions > Libraries. Pressing on the libraries button to get the tab to open does not do anything and I cant access my library. 


Also searching ‘librar​​​ies’ through the search action does nothing to pop it open. ​​​​

    8 replies

    Smriti Capoor
    Community Manager
    Sep 29, 2026 6:56 AM UTC

    ​@Kirsten237761214v5l As there was no response from the users who had raised this issue, we closed the ticket. Would you like me to reopen the ticket? Can you share the config details of your MacBook Pro?

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    Smriti, Product Marketing, Adobe Illustrator
    Participant
    Sep 29, 2026 7:57 PM UTC

    Hi there, thanks so much for your reply. I managed to find a work around: at the bottom of the swatches window, there is an icon for library. Clicking this pops it back out to a menu sidebar. This works for me so no ticket needed. Thanks again.

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    Smriti Capoor
    Community Manager
    Aug 6, 2026 4:45 AM UTC

    Hello ​@Miriam Hernandez / ​@isabella.lopez can you please let us know if this issue is something you are seeing on WinARM machine?

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    Smriti, Product Marketing, Adobe Illustrator
    isabella.lopez
    Participant
    Aug 3, 2026 9:16 PM UTC

    I can’t see my libraries in the new version. When i click extensions > libraries nothing happens either.

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    Smriti Capoor
    Community Manager
    Aug 5, 2026 6:59 AM UTC

    Hello ​@isabella.lopez I have merged this issue with an existing logged issue.

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    Smriti, Product Marketing, Adobe Illustrator
    Smriti Capoor
    Community Manager
    Jul 31, 2026 6:31 AM UTC

    Hello ​@Miriam Hernandez is this happening on a WinARM machine?

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    Smriti, Product Marketing, Adobe Illustrator
    Smriti Capoor
    Community Manager
    Jul 3, 2026 3:14 AM UTC

    Hello ​@Miriam Hernandez thank you for reporting this. I have raised a ticket for this. Till then can you please share your system configuration?

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    Smriti, Product Marketing, Adobe Illustrator
    Participant
    Sep 21, 2026 8:40 PM UTC

    This is happening on my MacBook Pro too. Is there any update?

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