File Not Saving

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when I save the its not getting saved . I trise Ctrl + S . After that aslo when it try to close it shows the file is not saved

Smriti Capoor

tagging @realistic_Zenith5086 for notification

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Smriti, Product Marketing, Adobe Illustrator

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Rohit_Jain

Adobe Employee

Hi,

To help us resolve the issue more quickly, would you be available for a debug session at your convenience? This will allow us to analyze the problem and work towards a solution faster. Please let me know a suitable time for you.

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Smriti Capoor

Thank you for sharing this. I'll pass this to the team and will reach out for more questions and if I have a solution/ fix for this available.

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Smriti, Product Marketing, Adobe Illustrator

Smriti Capoor

Ok thank you for sharing some background. Can you please share which Beta build you are using? and what are you machine specifications?

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Smriti, Product Marketing, Adobe Illustrator

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realistic_Zenith5086Author

Participating Frequently

I am Using Illustrator beta 29.9 version .. My system Spec is
Asus Tuf gaming F15 . 16 Gb ram , 4 GB Nvidia Graphic , 11th Gen Intel(R)
Core(TM) i7-11800H @ 2.30GHz (2.30 GHz) processor
[image: image.png]

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Smriti Capoor

Hello @realistic_Zenith5086 in addition to what Monika has requested, also kindly share is this regular or happening for the first time? If first time/ one off incident, what actions did you perform? Did you copy, or what kind of operation/ action you were doing?

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Smriti, Product Marketing, Adobe Illustrator