Glitchy images while moving them about in the file at smaller viewing scales (6%)

4 replies
71 views
Translate

Images “glitch out” while moving them on artboards. Not a huge problem on its own, but causes my file to crash eventually without ability to re-open it as .ai - only pdf, losing all vector graphics.

I had to re-do the same file two times already.

Smriti Capoor

Hello @svetlanab51400684 are you still facing the issue? If yes, can you please help us respond to @aishwaryagadodia369 ‘s questions.

Translate

Smriti, Product Marketing, Adobe Illustrator

A

aishwaryagadodia369

Adobe Employee

Hi @svetlanab51400684 ,

Thanks for reporting this. We can't reproduce it here yet, but please share the below information :

• Please test the latest beta build and confirm if you still see the glitching and crashes.

• Machine details: OS, GPU, processor, and total RAM.

• File: Approximate size, number of artboards, and how many images (linked or embedded?).If possible you can share the images used.

• Does the glitching happen with all images or specific file types?

• Screen recording of the glitching at 6% zoom, if possible.

With those details, we can investigate quickly.

Regards,

Aishwarya

Translate

Smriti Capoor

Hello @svetlanab51400684 thank you for reporting this. Can you please share the Beta build number you are experiencing this issue with?

Translate

Smriti, Product Marketing, Adobe Illustrator

S

svetlanab51400684Author

Participant

If I’m being honest, I’m a bit terrified to update this version (i know there is a newer update), because last time this happened, my file got corrupted beyond recovery.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.