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October 1, 2025

Illustrator Beta Fails to Update (System Requirements Error) on Xeon Workstation

  • October 1, 2025
  • 0 replies
  • 144 views

I'm facing a persistent issue when trying to update Adobe Illustrator (Beta). I keep receiving the error message "the system does not meet the minimum requirements," which prevents me from installing the latest versions.

This issue has occurred with both version 30.0.0 #72 and the more recent 30.0.0 #91.

My system specs are robust and, in theory, should be fully compatible:

  • CPU: Intel Xeon E5-2680 v4

  • RAM: 64 GB

  • GPU: NVIDIA GeForce GTX 1660 Super (with the latest Studio Drivers)

  • OS: Windows 11 Pro 22H2 (Fully updated)

After some research, I'm aware that one of Adobe's critical requirements is support for the AVX2 instruction set. I have checked and can confirm that my processor, the Xeon E5-2680 v4, natively supports AVX2.

My suspicion is that the Beta installer is failing to correctly detect AVX2 support on Xeon architecture processors, resulting in a "false negative" and blocking the update.

Troubleshooting steps I've already taken (without success):

  1. Rebooted the Creative Cloud app, logged out/in, and ran it as an Administrator.

  2. Used the official Adobe Cleaner Tool for a complete and clean removal of Illustrator.

  3. Performed a clean installation of the latest NVIDIA Studio drivers.

  4. Ran the sfc /scannow command to check Windows system file integrity.

I would like to know if this is a known incompatibility with Xeon processors. Is there a workaround available, or is the development team aware of this potential bug in the system checker?

Thanks in advance for any help or guidance.

Best regards,