pantone connect freezes

happening to me also, I work in a print environment and having to quit my illustrator every time I want to use pantone connect is begining to get very annoying as I work with pantone connect a lot with artwork.

I have the same problem, how can I solve it?

It wouldn't be a surprise when older plugins do not work with newer versions.

You probably want to report this to Pantone as well.

I'm having the same issue! Pantone Connect freezes when I open another file. I can't pick, look up, or convert at all, it freezes the entire extension. I've been having to quit and restart Illustrator every single time it freezes. It's so frustrating. I've uninstalled and reinstalled the extension but no fix. Wondering if it's a bug or glitch?