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George Lesskis
George Lesskis
Participant
April 3, 2026

Plugin issues detected - GenerativeTraceUI.aip

  • April 3, 2026
  • 4 replies
  • 648 views

When launching the program, the following window pops up. If I click OK, the program loads, but it's unstable—it quickly freezes.

Only deleting the plugin helps.

The solutions described in the More Info link don't help.

      4 replies

      Aleks Sa
      Aleks Sa
      Participant
      April 22, 2026

      I had a similar problem. I deleted the GenerativeTraceUI.aip file from C:\Program Files\Adobe\Adobe Illustrator 2026\Plug-ins\Extensions. After that, everything worked.

        Maren Nareiel
        Maren Nareiel
        Participant
        April 18, 2026

        I have the same error. How did you delet that pluging? I can’t find the file with the name listed.

          yuyuyuyuyuyuyu16754
          yuyuyuyuyuyuyu16754
          Participant
          April 15, 2026

          I'm having the same problem. I'm using macOS Tahoe in Taiwan.

            Mohan5FD8
            Mohan5FD8
            Participant
            April 7, 2026
            Hi George,Could you please confirm what Windows/Mac version you are using?
            George Lesskis
            George LesskisAuthor
            Participant
            April 7, 2026

            Windows 11 Pro 25H2

              Mohan5FD8
              Mohan5FD8
              Participant
              April 9, 2026

              Thank you for sharing the details with us — we really appreciate it. Our team is actively working on this, and we’ll be rolling out a fix soon.

              In the meantime, could you please confirm your country? Some generative features may have limited availability depending on the region.

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