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Ebnograph
Participant
October 2, 2025

Smart Guides not working with eyedropper!

  • October 2, 2025
  • 5 replies
  • 131 views

everytime i try to take a pick with the eyedropper or just choose the tool, the smart guides turnes off.!

    5 replies

    S
    Community Manager
    Smriti CapoorCommunity Manager
    November 19, 2025

    Hello @Ebnograph and @defaultp3n0fy3a3kt9  can you please share an explainer video for us to understand the issue clearly?

    And about the effects, @defaultp3n0fy3a3kt9 this is a known issue.

    D
    defaultp3n0fy3a3kt9
    Participant
    November 18, 2025

    Has this been resolved yet as I am finding the same issue and it's so annoying!

    The eyedropper is also missing from the Drop Shadow / Outerglow etc, feature now too.

    S
    Community Manager
    Smriti CapoorCommunity Manager
    October 10, 2025

    Thank you @Ebnograph would also need the Beta build number like 30.0.x?

    E
    EbnographAuthor
    Participant
    October 6, 2025

    Hello Smriti,

    S
    Community Manager
    Smriti CapoorCommunity Manager
    October 6, 2025

    Hello @Ebnograph thank you for raising this. We are looking into this. Can you please share your build number and system details?

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    EbnographAuthor
    Participant
    October 6, 2025
    Hello dear,

    I've attached my system details on this email.

    Thanks in advance

    --
    *Hope this email finds you well,*

    [image: Ebnograph Logo SN.jpg]
    Ayman Bushra

    *Senior Graphic Designer & Finaliser*
    Ebnograph Printing House
    p: +2 02 262 333 50 <+202%20262%20333%2050>
    m: +2 011 161 30 736 <+20%20122%20317%203927>
    w: *www.ebnograph.com* <>
    a: 14 Mostafa Mokhtar, Nozha

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