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Marketing27024011s1j6
Participant
Sep 17, 2025 11:03 AM UTC
Open for Voting

Turntable controls missing

When using the turntable feature in beta 30.0 21 on Win 11, the progress bar appears, but after it finishes, there is no context menu with the controls to actually use the feature. Instead I get an Error message: "Error displaying the views. Please select another artwork." This happens for both these objects (I somehow can not upload the illustrator file: 

2 replies

Smriti Capoor
Community Manager
Smriti CapoorCommunity Manager
Sep 18, 2025 5:27 AM UTC

Hello @Marketing27024011s1j6, thank you for reaching out. As Monika correctly pointed out, Turntable would not work for certain types of artwork. Would you be interested in speaking with us directly, sharing your use case? 

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Smriti, Product Marketing, Adobe Illustrator
Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
Sep 17, 2025 12:06 PM UTC

It probably will not work at all. You can try and apply fill colors to the sides. But probably the drawings are too abstract. You can get all sides of a cube by using the 3D effects.

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