Skip to main content
M
Marketing27024011s1j6
Participant
September 17, 2025

Turntable controls missing

  • September 17, 2025
  • 2 replies
  • 168 views

When using the turntable feature in beta 30.0 21 on Win 11, the progress bar appears, but after it finishes, there is no context menu with the controls to actually use the feature. Instead I get an Error message: "Error displaying the views. Please select another artwork." This happens for both these objects (I somehow can not upload the illustrator file: 

2 replies

S
Community Manager
Smriti CapoorCommunity Manager
September 18, 2025

Hello @Marketing27024011s1j6, thank you for reaching out. As Monika correctly pointed out, Turntable would not work for certain types of artwork. Would you be interested in speaking with us directly, sharing your use case? 

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
September 17, 2025

It probably will not work at all. You can try and apply fill colors to the sides. But probably the drawings are too abstract. You can get all sides of a cube by using the 3D effects.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices