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Participant
July 29, 2026

Turntable toolbar is failing to come up after generation, rendering it useless to me and my team. It's happening across a lot of our Adobe Illustrator betas and full versions where it's available.

  • July 29, 2026
  • 返信数 5.
  • 25 ビュー

After selecting my drawn vector, then turntable to generate 3D views, it fails to load the toolbar which allows you to turn the character or produce multiple views as tiles. This has rendered the tool useless, and is proving quite frustrating for a team that has since enjoyed the benefits.

    返信数 5

    Participant
    July 30, 2026

    Hi,
    I’m on beta version 30.8.54.

    After generating the views, so waiting through the loading bar after clicking ‘Turntable’, the toolbar fails to load.


    Here’s a screen capture: https://drive.google.com/file/d/1E0QDQM09EkB-ljAtvTzjJL993V8w_pC_/view?usp=drive_link

    Smriti Capoor
    Community Manager
    July 31, 2026

    @daring_master5FB1 thank you for sharing the video. It seems you have not turned ON your contextual taskbar, which enables the rotation slider bar. Please see the attached video. 

     

    I have also raised a ticket to confirm if this is the expected behavior. 

    Smriti, Product Marketing, Adobe Illustrator
    Participant
    August 3, 2026

    Thank you, this worked! It’s very unclear though that this is what you’re meant to do and there was no dialogue to confirm it had been turned off when clicking on the turntable icon. It acts like a dead button.

    Smriti Capoor
    Community Manager
    July 30, 2026

    Hello ​@daring_master5FB1 thank you for raising this. Can you please let me know which Beta build you are seeing this issue on? Also, would it be possible to share a short video of the issue, as I am unable to reproduce this issue at my end?

    Attaching a quick video and image of my apps for your reference.

     

    Smriti, Product Marketing, Adobe Illustrator