type objects not showing when opening existing documents
Issue:
When opening existing documents from Creative Cloud, type objects do not appear. There is no error message (e.g., “font not found”), but no text objects, handles, or outlines are visible.
Expected Behavior:
Type objects should display normally when opening documents from Creative Cloud.
Observed Behavior:
- Type objects are completely invisible (no bounding boxes, handles, or outlines).
- No font or missing asset warnings are shown.
Workarounds / Additional Findings:
- Opening the same document in Adobe Illustrator 2026 displays the type objects correctly.
- Saving the document locally from Illustrator 2026 allows it to open properly in Adobe Illustrator Beta, with all type objects visible.
- Newly created documents (saved either locally or to Creative Cloud) display type objects correctly when reopened.
Environment:
- Software: Adobe Illustrator Beta
- Version: 30.4.103
- Windows 11
