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Participant
August 5, 2026
Acknowledged

Unable to open zip files in illustrator

I am unable to open AI files that are sent as a zip file.  I receive an error message saying that the file format is unknown. 

    1 reply

    Smriti Capoor
    Community Manager
    August 6, 2026

    Hello ​@helpful_mindf9ee please refer to the list of supported formats here: https://helpx.adobe.com/in/illustrator/kb/supported-file-formats-illustrator.html

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    Smriti, Product Marketing, Adobe Illustrator