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Jeff38258272hfjp
Participant
September 22, 2026

When I try to generate "concept to vector" it says "unable to generate check internet connection." I signed out of creative cloud and back in. Did the "pong" test, ran the limited access repair tool, and checked my drivers.

  • September 22, 2026
  • 1 reply
  • 32 views

I’ve tried different models, prompts, and reference images. Closed the program, restarted, new project, and still the same results.

    1 reply

    Smriti Capoor
    Community Manager
    September 29, 2026

    Hello ​@Jeff38258272hfjp can you please share where you are using the Concept to Vector tool, i.e. Beta or the main application? What are their versions, and what is your system configuration?

    Smriti, Product Marketing, Adobe Illustrator