Remove grey background from non-16:9 encode Output Previews

We have a fixed frame for the output preview right now, so yes it can be confusing because we display a gray background for the non rendered areas. However the output tab in the export settings does show the correct preview without any gray background.

Thanks for reporting. We will handle this as a feature request, not a bug.

Got it. Will file a bug on this and discuss with the team.

This has nothing to do with the actual scaling of the video or the resulting video file - I'm talking about what we see in the preview. Regardless of the output settings, the preview ALWAYS shows your video within a 16:9 frame, and if your video is not 16:9, AME adds some grey to the preview - which is misleading.

I won't bother responding to future comments about settings etc, as that is absolutely not the point of this feature request (which should probably be a bug report). I AM TALKING ABOUT THE PREVIEW WINDOW IN AME WHICH HAS NOTHING TO DO WITH OUTPUT SETTINGS (yes, I'm shouting).

You get what you want in the Export Setting/Output window, which has the fit/scale option.

I used a 480x848 phone sample, and I get what you see.

Stan

@EckiAME It looks like you are exporting a 1920x1080 (ie. 16:9) video. Is your source video pillarboxed? Else it should surely fill the 16:9 preview area. But because AME puts black/grey pillars each side of non-16:9 video, it's impossible to tell just by looking. But the video claims to be "1920x1080 (1.0) 25fps...." so I guess you're exporting something you've pillarboxed, which is just coompletely misleading in this context.

If you export some 9:16 video (or 1:1, or anything that's not 16:9) AME will add (just in the preview, not in the actual export, just to confuse you) some grey around your video so it fills the 16:9 preview area. AME should NOT do this, else we get in a confusing situation which your export has perfectly illustrated. Is your export actually 9:16? Or is it 16:9, with a 9:16 video plonked in the middle, with big chunks of black each side? Who knows?! If AME ONLY showed the actual exported video, as I illustrated above, there would be no confusion.

Oh - and the version number is irrelelevant - I think this has always been the behaviour of AME since its inception.

Which version are you using? I am seeing this in Adobe Media Encoder 26.6.10.74: