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m_schmid
Known Participant
August 14, 2023
Open for Voting

Scrolling through settings is incredibly slow now

I made the update from 23.2 to 23.6 and scrolling through settings is insanely slow now. It's not lagging or any sort of performance issue, it's just super slow to scroll through the settings. I just want to change settings fast and not train my scrolling finger 😄 Please change it back to the original scrolling speed.

11 replies

Community Manager
September 4, 2023

Thanks for the hint. The fix should be available in one of the next beta builds.

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m_schmid
m_schmidAuthor
Known Participant
September 4, 2023

Hi @Sven S, scrolling in the preset browser works great in the beta. But it's still slow in the tabs of the export settings (Effects, Video, Audio, etc.)

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Community Manager
September 4, 2023

Hello m_schmid, the fix should be available in the current AME Beta version. Feel free to verify. 

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m_schmid
m_schmidAuthor
Known Participant
September 1, 2023

@EckiAMEAmazing, thank you a lot!

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EckiAME
Community Manager
Community Manager
September 1, 2023

We have reproduced the issue in non-UXP panels. I am happy to report that a fix is in progress.

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m_schmid
m_schmidAuthor
Known Participant
August 22, 2023

@ChWardThe export tab in Premiere Pro has the regular scrolling speed.

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ChWard
Community Manager
Community Manager
August 22, 2023

@m_schmid do you see the same behaviour in Premiere Pro? 

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m_schmid
m_schmidAuthor
Known Participant
August 17, 2023

The scroll speed remains the same, even after several minutes. And it is also slow in a small window size. It's not just happening in the Preset Browser, it's happening in the Queue, in Preset Settings as well. It happens everywhere in the Software.

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Community Manager
August 17, 2023

Thanks M_Schmid, that helps to understand the issue. It effects the scrolling of the PresetBrowser if the window is very large. We will take a look. One last question: if you wait 3-5 min after the launch, is the speed reduction the same or back to the expected scroll speed?

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m_schmid
m_schmidAuthor
Known Participant
August 16, 2023

Hello Sven, i have uploaded a screenrecording on YouTube for you: https://youtu.be/nJ6_dgTJbUY
I made single scrolling steps in Media Encoder 22.6.4 compared to single scrolling steps in the current 23.6. This behavior occurs not just in a specific area, it behaves like that in every scrollable area in the current release.
The used System: Windows 10 Pro 64-Bit 22H2 (Build 19045)

Thanks a lot for your help.

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