Hi Matt! If the issue is in regards to corrupted permissions in the "C:\Program Files\Adobe\Adobe InDesign CS4\Presets" folder, then couldn't the user go into the command prompt, simply type in:
Windows XP:
cacls "C:\Program Files\Adobe\Adobe InDesign CS4\Presets" \T \C \E \G Administrators:F
cacls "C:\Program Files\Adobe\Adobe InDesign CS4\Presets" \T \C \E \G SYSTEM:F
cacls "C:\Program Files\Adobe\Adobe InDesign CS4\Presets" \T \C \E \G All Users:F
Windows Vista (Note: One of these switches does not work on vista, but I can't remember which one, either T, C, or E. Whichever one, when it gives the error, just remove it from the command line, leave the rest the same, and run it. Note that "\G" is "\Grant" in vista.):
icacls "C:\Program Files\Adobe\Adobe InDesign CS4\Presets" \T \C \E \Grant Administrators:F
icacls "C:\Program Files\Adobe\Adobe InDesign CS4\Presets" \T \C \E \Grant SYSTEM:F
icacls "C:\Program Files\Adobe\Adobe InDesign CS4\Presets" \T \C \E \Grant All Users:F
To give everyone/anyone who needs access (including the system) full control?
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