Kayvan
Community Beginner
Kayvan
Community Beginner
Activity
‎Nov 22, 2013
08:22 AM
I updated the client from here https://creative.adobe.com/products/creative-cloud and it fixed the issue.
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‎Nov 22, 2013
08:17 AM
Hi Romit, Is there any update with regards to this issue? Regards, Kayvan
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‎Nov 14, 2013
05:58 AM
Hi Romit Sinha, I followed your instructions, and deleted opm.db. I ran CC as administrator and it did ask me to re-enter my user name and password, but the same problem occurs. The only change that occured since it stopped working was windows update which applied the following updates, Security Update for Windows 8.1 for x64-based Systems (KB2862152) Security Update for Windows 8.1 for x64-based Systems (KB2876331) Cumulative Security Update for Internet Explorer 11 for Windows 8.1 for x64-based Systems (KB2888505) Cumulative Security Update for ActiveX Killbits for Windows 8.1 for x64-based Systems (KB2900986) Security Update for Internet Explorer Flash Player for Windows 8.1 for x64-based Systems (KB2898108) Windows Malicious Software Removal Tool for Windows 8, 8.1 and Windows Server 2012, 2012 R2 x64 Edition - November 2013 (KB890830) Update for Windows 8.1 for x64-based Systems (KB2887595) Security Update for Windows 8.1 for x64-based Systems (KB2868626) Regards, Keyvan
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‎Nov 13, 2013
10:09 AM
When I click on the create cloud app in the tray or launch it from the menu the app loads, then a small empty dialog box appears with a small creative cloud logo in the middle. Then nothing happens. I can't close the window and nothing responds. I have to force the application closed. The system is running a fresh copy of windows 8.1 and a fresh installation of adobe creative cloud. The only thing i did was change my adobe account password after requested to. The applications I have installed still work but I can't add anything or update any of the apps. This is what it looks like.
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