Thanks Rohit. Can you confirm whether I'm just not looking in the right spot for update notifications, or whether this feature just isn't available for Creative Cloud for Teams customers? ... View more

Hi Rohit, Thanks for the clarification. Regarding my second question, I see now where the version info is displayed for the CC apps, but it would be nice if the version info for the CC Desktop app could be shown as well. Regarding my third question, your screenshot shows that the version number is not in fact shown in PackageInfo.txt. Yes, it says "Photoshop CC (2017) (17.0)" for the package, but in fact the specific version number for the Photoshop application itself is 18.1.1, and the version numbers for the individual apps are not shown at all. Having the specific version numbers for the individual apps in here would be very helpful. Unfortunately, I don't see the notification icon in my Creative Cloud dashboard. It seems there are a few different "dashboards" depending on what kind of customer you are, and the dashboard I have access to is under https://adminconsole.adobe.com/team/​. If I try and browse to https://adminconsole.adobe.com/enterprise/ it shows I have no products and there is no Deploy tab. Thanks for taking the time to address these questions. I hope you can pass my suggestions along to the product team, but if not, please let me know where I should be submitting them. ... View more

Hi brogers123, thanks for replying. However, I'm not seeing a setting there that will prevent the installer from automatically installing the Chrome add-in, but would still allow a user to install it on their own if they wanted to use it. The only setting I'm seeing related to Chrome at all is "bAcroSuppressOpenInReader", which seems like it will block the extension completely. ... View more

Hi Romit, Both of the command lines you posted have typographic quotes rather than straight quotes between the /V and SERIALNUMBER=. This will cause problems for anyone who tries to copy and paste these commands into their installation script. Also, you may want to clarify that the command to create the prov.xml just needs to be run once, and that the prov.xml file can be saved in the same location as the installation media. It's just the VolumeSerialize command that needs to be run on each machine as part of the installation process. ... View more

Hi Romsinha, Rather than have everybody who is having trouble send you an email, wouldn't it be better to update the documentation at http://helpx.adobe.com/photoshop-elements/kb/photoshop-element-12-silent-install.html so that it actually has the correct information? Also, can I suggest you update your comment at http://forums.adobe.com/message/6260649#5781206 to remove the typographic quotes and replace them with straight quotes? I think that would help resolve the issues some people are facing. ... View more

I have not seen any issue with a sign in form popping up. Did you make sure to add the --regsuppress=ss parameter when you generated your prov.xml file? Did you create the application.xml.override file and save it in both locations as documented here? One more thing I should mention: make sure that if you are copying and pasting any commands from this thread that the quotation marks (") haven't gotten converted to typographic quotes (”). Particularly, this has happened in the comment from Romsinha above. ... View more

Another question. If we need to uninstall the software after it has been serialized using this technique, is there something special we need to do to deactivate the software to return the license, or does the uninstaller take care of that? ... View more

Thanks Pelle, that's exactly the info I needed. For anyone else who is deploying with something like Microsoft System Center 2012 Configuration Manager (SCCM), here's the batch file I used to install and serialize: start "Photoshop Elements 12 Setup" /wait "%~dp0setup.exe" /UL1033 /V"SERIALNUMBER=XXXX-XXXX-XXXX-XXXX-XXXX-XXXX COUNTRY=39 NODESKTOPICON=1" if errorlevel 1 exit /b %errorlevel% "%~dp0adobe_prtk.exe" --tool=VolumeSerialize --provfile="%~dp0prov.xml" if errorlevel 1 exit /b 1 I just copied the adobe_prtk.exe and the prov.xml into the root of the deployment folder, along with this batch file. Replace the XXXX's with your own serial number, of course. I've added the NODESKTOPICON=1 as we prefer not to have the desktop shortcut created. The first "if errorlevel" statement will make sure the MSI error code gets returned to the deployment process in case the installation fails for some reason. The second one returns an errorlevel of 1 if the serialization fails for any reason, and I can go chase down the log file if I need further details. (Haven't tested this part so this is all theoretical.) For those having trouble with automatic updates not being disabled or the EULA being displayed, check out http://helpx.adobe.com/photoshop-elements/kb/photoshop-element-12-silent-install.html. It has the updated instructions for creating the application.xml.override file. Adobe: Please improve the documentation about suppressing the prompt for Adobe ID at the above link, and update http://helpx.adobe.com/photoshop-elements/kb/silent-install-instructions-photoshop-elements-1.html to indicate it applies to Photoshop Elements 11 only. Edit: I realized after I posted this that if setup.exe required a reboot, my script would interpret that as an error and serialization would fail. Here's a second pass at my batch file which should work around that condition. I've explicitly set REBOOT=ReallySuppress in the setup variables so if a reboot is required, setup.exe will not perform the reboot but will instead exit with error code 3010. In that case, the serialization is still performed but the error code can't be passed back to the calling process (i.e. SCCM) since we need to pass error code 3010 to ensure the calling process knows a reboot is required. In that case, if serialization failed, we won't know about it. Hopefully serialization will still work if a reboot is pending. Warning: this code is untested. start "Photoshop Elements 12 Setup" /wait "%~dp0setup.exe" /UL1033 /V"SERIALNUMBER=XXXX-XXXX-XXXX-XXXX-XXXX-XXXX COUNTRY=39 NODESKTOPICON=1 REBOOT=ReallySuppress" if %errorlevel% equ 3010 goto rebootrequired if %errorlevel% neq 0 exit /b %errorlevel% "%~dp0adobe_prtk.exe" --tool=VolumeSerialize --provfile="%~dp0prov.xml" exit /b %errorlevel% :rebootrequired "%~dp0adobe_prtk.exe" --tool=VolumeSerialize --provfile="%~dp0prov.xml" exit /b 3010 ... View more

Can someone please clarify whether the adobe_prtk.exe commands are meant to be run on each client, i.e. as part of an installation script? Or do I somehow serialize the installation media? Neither the instructions at http://helpx.adobe.com/photoshop-elements/kb/photoshop-element-12-silent-install.html or in this thread make this clear. If, in fact, these commands are meant to be run on each client as part of the install script, how do I programmatically determine whether the activation has completed successfully? If someone can provide a sample installation script which implements some reasonable error handling, that would be helpful. ... View more

I also had issues with upgrading our existing AIP to 10.1.0. In my case, I got error 1642. I ended up creating and patching a new AIP which seemed to work. ... View more