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mohammads53536703
Participant
March 20, 2020
Answered

Adobe Premiere CC 2019 Graphics driver isssue

Hey there .....

Plzz anyone solve my problem i have Intel HD Graphics 40000 but issue is this 

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RjL190365Correct answer
Legend
March 20, 2020

Your graphics hardware is too old. You have only a 3rd-Generation Intel Core Processor. And Adobe now officially requires a 6th-Generation or newer Core Processor in order for its CC programs to run properly.

 

And all of this is because Intel had already discontinued all mainstream support for all 5th-Generation and older CPUs. Currently, the 3rd, 4th and 5th Generation CPUs are in "legacy" support status, which means no more compatibility fixes will ever be made for these CPUs - only critical security fixes will continue.

 

And forget about the Peru Bob suggestion: That driver will not work at all with any 5th-Generation or older CPU.

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5 replies

mohammads53536703Author
Participant
March 21, 2020

sir i have intel core i7 3rd generation dell laptop but i am very problem in adobe premiere plzz solve my problem i have no money for bought new laptop 

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Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
March 21, 2020

Sorry, but we can't help.  You need new hardware or old software.

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RjL190365Correct answer
Legend
March 20, 2020

Your graphics hardware is too old. You have only a 3rd-Generation Intel Core Processor. And Adobe now officially requires a 6th-Generation or newer Core Processor in order for its CC programs to run properly.

 

And all of this is because Intel had already discontinued all mainstream support for all 5th-Generation and older CPUs. Currently, the 3rd, 4th and 5th Generation CPUs are in "legacy" support status, which means no more compatibility fixes will ever be made for these CPUs - only critical security fixes will continue.

 

And forget about the Peru Bob suggestion: That driver will not work at all with any 5th-Generation or older CPU.

Translate
    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    March 20, 2020

    Did you go to the Intel site and download and install the suggested driver?

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