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sunnybubblegum
Participating Frequently
December 8, 2013
Answered

Adobe Premiere Pro Shuts Down My Computer While Exporting

  • December 8, 2013
  • 4 replies
  • 49508 views

Adobe Premiere Pro CC has begun shutting down my computer during the exporting of a movie. I am on day three of the 30-day CC trial.

I had success exporting a movie once the first time, on my first day of the trial. However, since then, I have had little luck.

The computer shutting down has happened at various points along the exporting progress bar; sometimes around 45%, sometimes around 55%. When I reboot my computer, however, I see an incomplete, 0 kb file in my save location.

I have tried disabling GPU rendering, but this did not help.

The setting I have exported to each time (including the successful run) is YouTube 1080p 23(.etc) fps, with extra frame render quality turned both on and off.

Is this a bug? Is there anything on my end that's causing it? What can I do?

Thank you.

System specifications:

Windows 7 Home Premium, 64-bit

Asus M4A78LT-M LE Motherboard

Asus BIOS Version 0803

AMD Athlon II X4 645, 3.10 GHz

8GB RAM

AMD Radeon HD 6790

AMD Catalyst  Version 13.9

AMD Driver Packaging Version 13.152.1.8-131008a-163824C-ATI

This topic has been closed for replies.
Correct answer John T Smith

Thank you for your helpful replies. They've given me some thoughts to go on.

There's still something I don't understand, though. I used to edit (and export) Final Cut Pro and Adobe After Effects videos on a Powerbook G4, 1.7 GHz laptop. While it got hot sometimes, it would never shut down like my computer is doing now. Sure, exporting would take longer, but it never over-exerted itself to the point of shutting down.

It seems like video editing hasn't changed that much in essence since then (barring working/exporting in HD). Now that I have a doubly powerful computer, why is video exporting straining it so much? Why doesn't my computer just take a little longer to export, instead of overheating itself?

Thank you.


Any AMD processor is not "doubly powerful" because it does not have some firmware instructions that Premiere uses for video editing... without those instructions in firmware, the CPU has to work harder than an equal Intel CPU to do the same work

Beyond that... your case is holding you back... you do not have enough airflow

The case I posted in #12 or this one for even better airflow

http://www.newegg.com/Product/Product.aspx?Item=N82E16811119225

4 replies

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Peter John Studios
Participant
September 5, 2023

Good to know that 10 years later Adobe are still making programs that are bloated and buggy.

 

 

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Anonymous
May 19, 2019

Hey, I was in same situation, computer was shutting down while I was rendering videos in Adobe premiere pro or Sony Vegas pro. Found a way to control power and cooling supply to processor while on power saver+ affinity setting of core! Fixed - Shutdown while Video Rendering | Video Game - YouTube

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excited_Genie16B8
Legend
December 9, 2013

[This is definitely a hardware problem, so I've moved the post to the Hardware forum.]

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excited_Genie16B8
Legend
December 8, 2013

Both Premiere Pro CC and Windows 7 are very stable.  I think the chances are very high that this is caused by a hardware issue, perhaps overheating.

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sunnybubblegumAuthor
Participating Frequently
December 8, 2013

If this is the case, what would be my options?

Which part of the computer would be overheating? (Processor, PSU, motherboard?)

Which part of the computer would I have to upgrade?

Is there any setting in Adobe Premiere Pro that would help strain my computer less?

What about exporting to smaller resolutions, such as 720p?

It's strange, because while using Premiere Pro, I don't see any struggle in my computer keeping up. I can scrub through the timeline and play back entirely unrendered movies without a hiccup from my computer. Why the exporting problem?

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excited_Genie16B8
Legend
December 8, 2013

Exporting will often push a computer to it's limits for extended durations.  That strain can cause hardware flaws to show up with a shutdown.

I'd probably start by installing some hardware monitoring, something that will allow you to see various hardware temps as you're exporting.

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