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Participant
March 2, 2023
Question

After Effects and Premiere causing Bluescreen

  • March 2, 2023
  • 1 reply
  • 783 views

Hello!

 

When I work in After Effects and Premiere is usual to get a bluescreen with the following information:

- What failed: AcmeVideo.sys    /   Stop Code: PAGE_FAULT_IN_NONPAGED_AREA

- Stop Code: DPC WATCHDOG VIOLATION

- Stop Code: IRQL_NOT_LESS_OR_EQUAL

- KERNEL_SECURITY_CHECK_ERROR 

 

Specs of the pc's

- AMD Ryzen 9 7900X 12-Core Processor 4.70 GHz

- 128 GB (127 GB usable)

- Windows 11 Pro

- MSI GeForce RTX 4080 GAMING X TRIO 16GB GDDR6X

All the drivers and Windows are up to date.

 

I tried:

most recent drivers for nvidia

drivers from beginning this year

reinstalling windows completely (on the second PC), drivers, etc and then After Effects and still the same problem.

 

Does someone have a solution for this?

 

Many Thanks!

    This topic has been closed for replies.

    1 reply

    John T Smith
    Community Expert
    Community Expert
    March 2, 2023

    nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us
    -for all Adobe programs use the STUDIO driver, not the GAMING driver
    -To achieve the highest level of reliability, Studio Drivers undergo extensive
    -testing against multi-app creator workflows and multiple revisions of the top
    -creative applications from Adobe to Autodesk and beyond

    Participant
    March 2, 2023

    Hi John!

    Thanks for your help!

    I already have the latest studio driver but unfortunately the problem still remains 😞