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WoodOfTheRuff
WoodOfTheRuff
Participant
September 24, 2017
Question

After PC MOBO replacement Premiere loads but will not function

  • September 24, 2017
  • 3 replies
  • 480 views

After replacing a failed motherboard premiere will load but will not function. Load a previous incomplete project and it wont playback and is super slow. Tried with a new project and its doing the same thing. Any suggestions? Also, wont close without a not responding error and a force close.

Have removed Premiere and reinstalled. Same problem.

Have bench marked and stress tested the computer, all works great on that end.

PC specs:

Intel I7 6600K

Corsair DDR4 2133  16G (2 sticks)

(New) ASUS H250B ROG MOBO (old) ASRock Z170 Pro 4 MOBO

NVIDIA 1050TI GPU

Ran Premiere well enough before the failed mother board.

[Moderator note: moved to best forum]

    This topic has been closed for replies.

    3 replies

    WoodOfTheRuff
    WoodOfTheRuffAuthor
    Participant
    September 25, 2017

    FIXED IT!!!

    Deleted every file that said Adobe and reinstalled Premiere. Seems to be all good now. Not the solution I would have preferred, but after diagnosing and replacing a MOBO, I'm in no mood to mess with it any longer.

    MyerPj
    Community Expert
    MyerPjCommunity Expert
    Community Expert
    September 24, 2017

    You didn't mention Windows? I wouldn't be surprised if you need a clean install of Windows with the new Mobo.

    WoodOfTheRuff
    WoodOfTheRuffAuthor
    Participant
    September 25, 2017

    I'm running Windows 10 home. So far the only program affected in Adobe Premiere. All other games and software seems unaffected. Not really interested in reformatting for Adobe alone. Any way to completely remove adobe and start over?

    Bill Gehrke
    Bill Gehrke
    Inspiring
    September 24, 2017

    Give us some information on your disk drive configuration especially your Adobe files, did anything chage with it in the mobo change?

    WoodOfTheRuff
    WoodOfTheRuffAuthor
    Participant
    September 25, 2017

    Have 3 HHD SATA hard drives. C looks to have the Premiere install (as well as Windows), but others have files for other adobe programs too. I believe I set up F drive to save projects to.

    Nothing should have changed with them during the MOBO install. One day the computer wouldn't boot, tracked it down to the MOBO, replaced it, and back in action. (Kinda).

    Would not be against removing all Adobe software and staring over. Is that possible to try? Seems like adobe leaves a lot of software after a uninstall.

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