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Inspiring
May 18, 2018
Question

constant bluescreens

  • May 18, 2018
  • 3 replies
  • 697 views

I've began having issues (slow playback, freezes, lags) especially with footage from external hard drives..

Began with this one:

So I checked and updated all the drivers (I thought it would be caused by an outdated graphics driver specifically).

Didn't really help.

I updated PP to the last version.. which helped temporarily.

Then I started getting this one:

So I did all kind of memory tests, everything returned a positive result (no issues found).

Then I got yet another one..

Overall, Premiere has been freezing often, loading (opening up a new project) extremely slow and giving me these blue screens when scrubbing through or rendering footage from external HDDs.

Any tips on where the problem lies ? I need to get it back running smoothly and in full speed ASAP!

Thanks!

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    3 replies

    Michal S.Author
    Inspiring
    May 21, 2018

    so I checked the error and this is what I am getting.. always when I access clips from an external drive..

    Ann Bens
    Community Expert
    Community Expert
    May 18, 2018

    Moved to Hardware Forum

    Ann Bens
    Community Expert
    Community Expert
    May 18, 2018

    Might want to put some footage on an internal drive and try again.

    Michal S.Author
    Inspiring
    May 19, 2018

    most of my footage is on the internal drive of course.