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mikewibsjr
Participant
November 10, 2021
Question

Did Adobe drop RTX 2080 super support?

  • November 10, 2021
  • 1 reply
  • 645 views

I just updated Premiere to the '2022' Update, and now I get a black screen on the program monitor whenever I turn the 'CUDA' hardware acceleration on. I have an RTX 2080 Super driver, which has worked with Premiere perfectly since I got this computer over a year ago, up until now, but now it's not listed as a supported driver on Adobe's website.

 

Has anyone else had this issue? Did Adobe remove support for the Nvidia Geforce RTX 2080 Super? Do I have any other options then 'must buy a new expensive video card'?

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    1 reply

    R
    RjL190365
    Legend
    November 10, 2021

    Have you ever updated your NVIDIA driver since you got the card? If no, then that driver is simply too old for any newer version of Premiere Pro. You will need to download the latest Studio Driver for that RTX 2080 SUPER (which at present is version 472.39) from the NVIDIA web site, and then run its install program. The use of Game Ready drivers is not recommended.  And please do not rely on Windows Update to update that driver since the ones that Microsoft has access to may be several versions old.

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