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yash-lucid
Inspiring
May 4, 2026
Question

Dozens of daily crashes from Premiere and After Effects

  • May 4, 2026
  • 8 replies
  • 57 views

I’m getting about 20-30 crashes a day. 

When I work with Adobe After Effects, it’s during a 2D explainer video, no crazy plugins except for deepglow, parallaxer etc… and even when booting and disabling those, no luck. No luck with disabling/enabling multiprocessing. Cache set to second m2 drive at 500GB. Empty.

When I work with Premiere it’s from pretty large video files, up to 22gb 4k 50p videos. Premiere is actually super smooth, timeline is set to 1080p and quality ½. But sometimes, it still crashes.

The crashes are either:

  • Frozen program, then closes.
  • Very rarely, a bsod error, always different

Perhaps I can share crash logs? (Advise how)

Thanks.

 

SPECS

  • Intel Core i9-14900HX

  • NVIDIA GeForce RTX 4060

  • 64GB DDR5 RAM

  • 1TB M2 SSD [OS, ADOBE, PPRO PROJECT FILE, AE FULL PROJECT]

  • 1TB M2 SSD [PPRO FOOTAGE, CACHE]

  • All latest Adobe 2026/Win11Pro/and Nvidia Studio Driver
  • DELL SE2419HR 24"

    8 replies

    Peru Bob
    Community Expert
    Community Expert
    May 8, 2026

    Try posting here:

    https://community.adobe.com/p/premiere

    Maybe it isn’t a hardware issue.

    yash-lucid
    Inspiring
    May 8, 2026

     

    yash-lucid
    Inspiring
    May 8, 2026

     

    yash-lucid
    Inspiring
    May 8, 2026

     

    yash-lucid
    Inspiring
    May 7, 2026

     

    yash-lucid
    Inspiring
    May 6, 2026

     

    yash-lucid
    Inspiring
    May 5, 2026

     

    Peru Bob
    Community Expert
    Community Expert
    May 4, 2026

    Check your fans.

    Could it be an overheating issue?

    yash-lucid
    Inspiring
    May 5, 2026

    Hi Peru Bob, I checked my event viewer and it wasn’t overheating, but each time AE crashes I get an AE related error and it creates a log. Who can I share that with to assist?

     

    Peru Bob
    Community Expert
    Community Expert
    May 5, 2026

    @RjL190365 

    Can you help?