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N
nado692
Participant
January 20, 2017
Question

Driver Power State Failure - Blue Screen of Death - Premiere Pro CC 2017

  • January 20, 2017
  • 4 replies
  • 6180 views

Nvidia GTX960M running latest driver as of now: 21.21.13.7633 released 12/11/2016
Eluktronics laptop:

Windows 10 Home

Intel i7-6700HW @ 2.6GHz, 2601 Mhz, 4 Cores, 8 Logical

16GB RAM

Issue started when updated from CC 2015 to CC 2017.

To recreate, I open Premiere, work with a project and after 2 minutes or so there is no response to any input. After a few more minutes the bsod happens with the error driver_power_state_failure.

I have saved two dmp logs and I'm looking for help.

I've tried back-dating the nvidia driver.

I've tried setting the Nvidia control panel 3d settings for premiere to high performance Nvidia processor.

Thanks for reading!
-Natalie

This topic has been closed for replies.

4 replies

A
ammaralala
Participant
June 28, 2020

Hello all
could any one find a solution for this problem?
Thanks in advance

pranasun
pranasun
Participant
October 17, 2017

Hello anyone,

Do we already have any solution on this? It's really stressing ... Or it just cannot be solved?

Thanksss

Horshack
Horshack
Legend
May 29, 2017

The driver is failing to adhere to the power interface of the Windows kernel. An application can't trigger a driver to misbehave in this fashion. So for now I would effort towards a workaround and hope that it gets fixed in a future driver release.

Try setting the system-wide Nvidia setting to High Performance instead of making it application-specific to Premiere.

N
nado692Author
Participant
January 20, 2017

In GeForce experience driver is listed as 376.33 12/13/2016. Info above was from device manager.

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
January 20, 2017

Moved to Hardware forum for better help.

A
avloenhout
Participant
March 15, 2017

Suggestion: Would it be possible to actually give a link to where the post is moved? Might help people not stumbling on a dead end when searching, which happens enough as it is unfortunately.

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