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neilgdabc
Inspiring
October 19, 2022
Answered

Hardware acceleration for h264 on NVIDIA Tesla M4 diabled on Premiere Pro / Media Encoder

  • October 19, 2022
  • 2 replies
  • 423 views

I have an NVIDA Tesla M4 GPU, running Premiere Pro on a Windows instance on AWS (Windows Server 2022). I am trying to export using hardware encoding.

 

If I go to Edit->Preferences->Media then the h264 / HEVC hardware accelerated encoding / decoding are both on.

 

When I try to export the project from Premiere Pro, the option to use hardware encoding is greyed out.

 

Any ideas?

 

Thank you!

 

    This topic has been closed for replies.
    Correct answer neilgdabc

    OK, so I figured this out. I had to install the AWS custom NVIDA GRID drivers, as described at https://docs.aws.amazon.com/AWSEC2/latest/WindowsGuide/install-nvidia-driver.html

     

    2 replies

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    neilgdabcAuthorCorrect answer
    Inspiring
    October 21, 2022

    OK, so I figured this out. I had to install the AWS custom NVIDA GRID drivers, as described at https://docs.aws.amazon.com/AWSEC2/latest/WindowsGuide/install-nvidia-driver.html

     

    N
    neilgdabcAuthor
    Inspiring
    October 19, 2022

    I have a laptop with a 11th Gen Intel Core i9 11900H processor (so it has Quick Synch acceleration), and an NVIDIA GeForce RTX 3050 Ti Laptop GPU (so NVENC capable)

     

    I am trying to export a project from Premiere Pro, h264 format with VBR-1 encoding, yet I get the above error saying I can't use hardware acceleration.

     

    Any ideas?

     

    Thanks!

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