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Participant
May 18, 2020
Answered

Hardware Encoding Unavailable - Adobe Premiere Pro 2020

  • May 18, 2020
  • 3 replies
  • 4923 views

Good day all

Please assist, I'm unable to enable the option to use Hardware Encoding while exporting in Premiere Pro 2020. Currently I have the latest version on Adobe Premiere Pro, I have the latest NVIDIA Studio Drivers (ver 442.92), my system specs are as follows - Lenovo Y740, intel i7 9750H CPU (9th gen), 32 GB RAM, NVIDIA GeForce RTX 2060 (6GB), Windows 10

 

Hopeful to get some assistance.

This topic has been closed for replies.
Correct answer RjL190365

Here's why:

 

Some laptops have their integrated Intel graphics disabled whenever a discrete GPU is installed. Gaming laptops from most brands are infamous for this. Previous versions of Premiere Pro supported only Intel QuickSync for hardware encoding - and that hardware encoding requires not only an integrated Intel graphics present, but also enabled. Sadly, gaming laptops such as yours have the integrated graphics permanently disabled at system manufacturing level, and there is absolutely no provision whatsoever to force-enable the iGPU.

 

Help either came or will be coming this morning in an official non-beta Premiere Pro version: The official version 14.2 is now available. This will add Nvidia's NVENC and AMD's VCE/VCN support in the hardware encoder. Please update Premiere Pro to the new 14.2 version in order to enable hardware encoding for your system (and the hardware encoder will be using NVENC, in your case).

3 replies

Participant
February 28, 2023

tôi muốn dow phần mềm premier 2020 về máy của mình

 

RjL190365Correct answer
Legend
May 19, 2020

Here's why:

 

Some laptops have their integrated Intel graphics disabled whenever a discrete GPU is installed. Gaming laptops from most brands are infamous for this. Previous versions of Premiere Pro supported only Intel QuickSync for hardware encoding - and that hardware encoding requires not only an integrated Intel graphics present, but also enabled. Sadly, gaming laptops such as yours have the integrated graphics permanently disabled at system manufacturing level, and there is absolutely no provision whatsoever to force-enable the iGPU.

 

Help either came or will be coming this morning in an official non-beta Premiere Pro version: The official version 14.2 is now available. This will add Nvidia's NVENC and AMD's VCE/VCN support in the hardware encoder. Please update Premiere Pro to the new 14.2 version in order to enable hardware encoding for your system (and the hardware encoder will be using NVENC, in your case).

Kevin-Monahan
Community Manager
Community Manager
May 21, 2020

Wonderful explanation.

 

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio