How to Keep Premiere Pro from crashing

Forum|Forum|2 years ago
August 3, 2023
3 replies
406 views

I hadn't had any crashes from Premiere Pro lately. I downloaded Adobe Diagnostics, and it said that the issue that my laptop doesn't have 16 MB of RAM. My laptop doesn't have that much RAM, but Premiere Pro still runs on it.

I already know what the answer is going to be. I'll give this a shot anyway. I did look at how to upgrade my laptop to more MB, but that involves, unscrewing the laptop and taking out the Memory Card (I think that's what it's called) 🤷‍♀️.

Are there other ways to get more RAM for my laptop that doesn't involve unscrewing it?

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This topic has been closed for replies.

Peru Bob

Community Expert

@RjL190365

Peru Bob

Community Expert

I'm going to move this to the Video Hardware forum where the hardware experts are.

Peru Bob

Community Expert

Are there other ways to get more RAM for my laptop that doesn't involve unscrewing it?

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By @midnightstarr

Not if that is how the RAM is accessed.

Make sure that your RAM can be upgraded.

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

What model laptop?

midnightstarrAuthor

Inspiring

Hello,

The only way that I can upgrade my laptop is by taking it apart. This is
the one thing that I don't want to do.

Here are my specs:

Processor AMD Ryzen 3 4300U with Radeon Graphics 2.70 GHz
Installed RAM 8.00 GB (7.37 GB usable)
System type 64-bit operating system, x64-based processor

I hope that this helps.

R

RjL190365

Legend

Here is why:

Your system does not have a discrete GPU at all. And all integrated graphics processors such as the one in your APU steal a lot of system RAM for itself, and thus leave you with much too little RAM available for the rest of your system. In fact, your integrated graphics can steal as much as 6 GB of that system RAM, leaving you with less than 2 GB available for the rest of that laptop. The result is a serious conflict between the iGPU and the system and program processes, which results in degraded performance and/or stability.

And this is all because of the x86 memory architecture that is very poor at memory address sharing; once a memory address space is used by something, that process completely blocks that space from being available for other processes. And that is IMHO the biggest failing of the x86 platform.

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