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A
anascotney
Participant
October 23, 2017
Question

Mac with OS X ver 10.10.5 not meeting min system requirements

  • October 23, 2017
  • 1 reply
  • 1402 views

Hi There, I am writing because I am unable to download the most up to date version of Adobe Premier Pro cc ver. 12.0 2017 as of September 2017 which I require to open and continue editing existing film projects in this version of premier.  I am attempting to download this programme on an apple macbook pro, which has OS X ver. 10.10.5. I have purchased and renewed my subscription to adobe creative cloud, uninstalled my old version of premier pro as it was from 2014 and was around version 7.0, and have attempted to download the most up to date version, however, it says that my computer does not meet the minimum system requirements. When I have checked my system requirements, it has looked as though my computer meets all of them. What is the cause of this, and how can i fix it?

Best wishes, Ana Scotney.

    This topic has been closed for replies.

    1 reply

    R
    RjL190365
    Legend
    October 23, 2017

    Ana,

    Your installed version of OS X is too old. The latest version of Premiere Pro CC requires 10.11.x or later in order to even install at all.

    Randall

    A
    anascotneyAuthor
    Participant
    October 24, 2017

    Hi Randal,

    Thanks for your reply, I am updating to High Sierra Now, so hopefully my computer will have the up to date software

    What can I do to make sure i have enough ram etc?

    Best wishes,

    Ana

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