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Participant
January 24, 2024
Question

mouse lag using adobe software

  • January 24, 2024
  • 2 replies
  • 247 views

i find that my mouse lag anytime i open any adobe software.
i tried cleaning the cach and buying new mause (not wirelless) but the wired one has for some reason pther problems 😞

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2 replies

Peru Bob
Community Expert
Community Expert
January 24, 2024

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

Peru Bob
Community Expert
Community Expert
January 24, 2024

If Premiere Pro:

 

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

If that doesn't work, try creating a new project and import the old one into it.