Hello!
I have a PC (Alienware R7) on Windows 10 with i5-8400, AMD Radeon RX 580, 16 Gb RAM.
I use PP v 12.1.12 (build 69), as well installed PP 19 (I don't use it).
With this kit I can't use GPU acceleration - the "Render" field is disabled in both apps (incl ME 2018 / 2019).
Who knows how fix it?
PS: creating the supported cards lists didn't help.
Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
ATI Driver https://www.amd.com/en/support
There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version
The supported cards list stopped being used after CS6... the process now is supposed to be automatic
CUDA, OpenCL, Mercury Playback Engine, and Adobe Premiere Pro | Adobe Blog
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